Network Administrator (Network + Desktop Support)

Indigo Beam, LLC; Dallas (TX); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Indigo Beam Consulting in Dallas, TX is seeking a Network Administrator with strong hands-on experience in network administration and desktop support. The role involves maintaining and improving the organization’s network and core infrastructure while providing high-quality technical support to internal users.

The ideal candidate should be comfortable troubleshooting across the stack—from WAN/VPN and cloud networking (including CatoCloud) to virtualization (VMware) and endpoint issues.

Qualifications

• Solid experience combining network administration and desktop/end-user support.
• Hands-on experience with VMware (vSphere/ESXi/vCenter) and CatoCloud.
• Experience working with ticketing systems, documentation, and ITIL-style practices.
• General infrastructure/networking certifications (preferred).

Responsibilities

• Network & Infrastructure: Administer, monitor, and troubleshoot LAN/WAN, routing, switching, VPN, DNS/DHCP, and Wi-Fi environments.
• Support and manage CatoCloud (connectivity, policies, security controls, troubleshooting, user/site onboarding).
• Maintain network security best practices (patching, access control, segmentation, incident response support).
• Document network topology, configurations, standards, and runbooks.
• Support VMware environments (ESXi/vCenter operations, VMware provisioning, performance monitoring, backups coordination).
• Assist with general infrastructure tasks (servers, storage, backups, endpoint management as applicable).
• Participate in maintenance windows, upgrades, and continuous improvement initiatives.

Skills

Network administration

Desktop support

VMware

CatoCloud

VPN

LAN/WAN

Tools

VMware vSphere/ESXi/vCenter

CatoCloud

Job description

Network Administrator (Network + Desktop Support)

Dallas, United States | Posted on 09/23/2026

Indigo Beam Consulting provides a common-sense approach to solving business problems through technology.

Born out of Bluware Inc. which has been in business for twenty-seven years, Indigo Beam was conceived as a full-service business consulting company that deeply cares about creating technology solutions that are in harmony with the environments in which they exist.

We believe that for a technology solution to be sustainable, it must be congruent with the business processes it serves, indigenously maintainable, and cognizant of the unique traits of the organization which it calls home.

Job Description

Type: Full-time (W2)

Travel: Expect to travel to Dallas once a quarter

Overview

Weareseekinga NetworkAdministrator withstronghands-onexperiencein networkadministration combinedwith desktopsupport/end-usersupport .Thisrolewillberesponsibleformaintainingandimprovingtheorganization’snetworkandcoreinfrastructure,whilealsoprovidinghigh-qualitytechnicalsupporttointernalusers.Theidealcandidateiscomfortabletroubleshootingacrossthestack—fromWAN/VPNandcloudnetworking(including CatoCloud )tovirtualization( VMware )andendpointissues.

Responsibilities

Network&Infrastructure

• Administer,monitor,andtroubleshootLAN/WAN,routing,switching,VPN,DNS/DHCP,andWi-Fienvironments.
  
• Supportandmanage CatoCloud (e.g.,connectivity,policies,securitycontrols,troubleshooting,user/siteonboarding).
  
• Maintainnetworksecuritybestpractices(patching,accesscontrol,segmentation,andincidentresponsesupport).
  
• Partnerwithinternalteamsandvendors/ISPstoresolveconnectivityandperformanceissues.
  
• Documentnetworktopology,configurations,standards,andrunbooks.
  
• Support VMware environments(e.g.,ESXi/vCenteroperations,VMprovisioning,performancemonitoring,backupscoordination).
  
• Assistwithgeneralinfrastructuretasks(servers,storage,backups,endpointmanagementasapplicable).
  
• Participateinmaintenancewindows,upgrades,andcontinuousimprovementinitiatives.
  

Desktop/End-UserSupport

• ProvideTier2/3desktopsupportforWindows/macOSendpointsandcommonproductivitytools.
  
• Troubleshoothardware/softwareissues,useraccess,printers,andconferencing/meeting-roomtechasneeded.
  
• Manageonboarding/offboardingtechnicaltasks(accounts,devices,access,securitybaselines).
  
• Maintainstrongcustomerservice,clearcommunication,andtimelyticketupdates.
  

Requirements

• Solid experiencecombining networkadministration and desktop/end-usersupport .
  
• Hands-onexperiencewith VMware (vSphere/ESXi/vCenter) and CatoCloud
  
• Experienceworkingwithticketingsystems,documentation,andITIL-stylepractices.
  
• Generalinfrastructure/networkingcertifications(preferred)