Netsuite Systems Manager | EST Canada | Remote

grafanalabs; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Remote work culture

Equity awards

30 days leave

Job summary

grafanalabs is seeking an experienced ERP/NetSuite administrator to manage and support a comprehensive finance system, driving process improvements across order-to-cash and related finance applications. You will troubleshoot, configure workflows, and govern access with a strong focus on financial controls.

You will partner with Finance, Sales Operations, Legal, Engineering, IT, and business applications teams to deliver system enhancements and transformation projects, guiding users and

Qualifications

• Significant hands-on experience administering and supporting NetSuite or comparable finance systems.
• Functional experience with financial operations, revenue management, billing, and order-to-cash processes.
• Ability to configure and maintain workflows, custom fields, scripts, and integrations.
• Experience with access governance, segregation-of-duties reviews, change management, and financial controls such as SOX.
• Strong project coordination, requirements gathering, and communication skills across technical and business teams.

Responsibilities

• Administer and troubleshoot the ERP and finance applications, including financial, revenue management, and billing capabilities.
• Configure and maintain workflows, fields, scripts, integrations, and system structures; manage upgrades and production changes through established controls.
• Oversee user access and segregation‑of‑duties reviews, preserve data integrity, and support compliance with financial control requirements.
• Coordinate finance transformation projects from requirements and planning through implementation, tracking scope, milestones, resources, and outcomes.
• Work with Finance, Sales Operations, Legal, Engineering, IT, and business applications teams to improve processes and deliver system enhancements.
• Provide end‑user guidance and support, and manage requests through resolution.

Skills

NetSuite administration

Finance operations

Order-to-cash

SOX controls

Job description

Role overview

Manage and support an enterprise resource planning system and related finance applications as an individual contributor. The work combines hands‑on system administration with finance process improvement, control governance, and delivery of cross‑functional transformation projects, especially across the order‑to‑cash cycle.

Responsibilities

• Administer and troubleshoot the ERP and finance applications, including financial, revenue management, and billing capabilities.
• Configure and maintain workflows, fields, scripts, integrations, and system structures; manage upgrades and production changes through established controls.
• Oversee user access and segregation‑of‑duties reviews, preserve data integrity, and support compliance with financial control requirements.
• Coordinate finance transformation projects from requirements and planning through implementation, tracking scope, milestones, resources, and outcomes.
• Work with Finance, Sales Operations, Legal, Engineering, IT, and business applications teams to improve processes and deliver system enhancements.
• Provide end‑user guidance and support, and manage requests through resolution.

Requirements

• Significant hands‑on experience administering and supporting NetSuite or comparable finance systems.
• Functional experience with financial operations, revenue management, billing, and order‑to‑cash processes.
• Ability to configure and maintain workflows, custom fields, scripts, and integrations.
• Experience with access governance, segregation‑of‑duties reviews, change management, and financial controls such as SOX.
• Strong project coordination, requirements gathering, and communication skills across technical and business teams.

Benefits and work setup

• Remote role aligned to the Eastern Canada time zone.
• The source describes a global remote culture, equity awards, and a 30-day annual leave policy, subject to local requirements.