NetSuite Business Analyst

HBF Foods; United States; On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

A leading food and beverage manufacturer is looking for a highly organized and detail-oriented Business Analyst to manage item data in NetSuite, support users, and conduct training. This full-time role involves travelling up to 25% of the time to deliver training at facilities. Candidates should have at least 3 years of experience with NetSuite and have a Bachelor’s degree in Business or a related area. The position requires excellent communication skills and proficiency in Excel and inventory data management.

Qualifications

• Minimum 3 years experience with NetSuite and inventory data management.
• Hands-on experience with warehouse-mobility tools.
• Strong Excel skills for large datasets.

Responsibilities

• Manage item records across all business units and locations.
• Serve as primary user support for NetSuite and RF-Smart.
• Conduct on-site training and maintain comprehensive SOPs.

Skills

NetSuite user support

Data management

Excel proficiency

Troubleshooting skills

Training abilities

Education

Bachelor’s degree in Business or related field

Tools

NetSuite

RF-Smart

SuiteAnalytics

Job description

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This range is provided by HBF Foods. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $85,000.00/yr

Direct message the job poster from HBF Foods

We’re seeking a highly organized, detail‑oriented Business Analyst to own item‑master data in NetSuite, provide hands‑on support for NetSuite and RF‑Smart users, and travel to our facilities to train staff and document standard operating procedures.

Key Responsibilities

Item Master Data Management

• Own creation, maintenance, and governance of item records across all subsidiaries, locations, and business units.
• Enforce naming conventions, categories, units of measure, costing methods, and other critical attributes.
• Audit regularly for duplicates, inconsistencies, or outdated entries, and remediate data issues.
• Manage item lifecycles: new requests, modifications, discontinuations, and reactivations.

NetSuite & RF‑Smart Support

• Serve as primary point of contact for end‑user questions in NetSuite and RF‑Smart (picking, cycle counts, receipts).
• Troubleshoot data‑entry, navigation, saved searches, permissions, and mobile scanning workflows.
• Configure and maintain RF‑Smart settings; liaise with third‑party support for escalations.
• Deliver quick‑reference guides, screen‑walkthroughs, and hands‑on demos.

Training, Travel & Documentation

• Travel regularly (up to 25% of the time) to on‑site facilities in TN/GA to deliver in‑person NetSuite and RF‑Smart training.
• Develop and maintain comprehensive SOPs, user guides, and training materials for both systems.
• Conduct train‑the‑trainer sessions and ensure knowledge transfer to local super‑users.

Process Leadership & Collaboration

• Act as liaison between operations, supply chain, procurement, finance, IT, and RF‑Smart partners.
• Support cross‑functional initiatives—product launches, catalog updates, system migrations, and supply‑chain planning—by delivering accurate data and system configurations.
• Partner with NetSuite admins/developers to design workflows, scripts, and automations that streamline data and scanning processes.
• Build and maintain saved searches, dashboards, and reports to monitor data quality, system usage, and scanning performance.
• Identify and implement automation opportunities (CSV imports, templates, RF‑Smart enhancements) to reduce manual effort.
• Ensure compliance with internal controls and audit requirements for data and system access.

Qualifications

• Candidates must be authorized to work in the U.S. without current or future employer sponsorship.
• Bachelor’s degree in Business, Supply Chain, Information Systems, or related field.
• 3+ years of NetSuite experience, including item‑master or inventory data management and end‑user support.
• Hands‑on experience with NetSuite & RF‑Smart or similar warehouse‑mobility tools.
• Strong Excel skills and comfort with large datasets.
• Excellent troubleshooting, training, and communication skills—able to engage both technical and non‑technical audiences.
• Willingness and ability to travel up to 25% for on‑site training and support.

Preferred Skills

• Proven ability to translate between technical and non‑technical teams—writing clear requirements, leading workshops, and presenting solutions verbally and in writing.
• Proficiency configuring core ERP modules (Financials, CRM, Inventory), plus building workflows, saved searches, dashboards, and reports to meet business requirements.
• Hands‑on experience (or at least a working knowledge) of SuiteFlow (visual workflows), SuiteAnalytics, and the SuiteScript API (SuiteScript 2.x/1.0 or SuiteBuilder customizations)

In this role, you’ll ensure data integrity, empower users, and drive efficiency across NetSuite and RF‑Smart—both remotely and on‑site—while building robust SOPs that scale with our growth. If you thrive in a hands‑on, collaborative environment and enjoy teaching others, we’d love to hear from you!

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Analyst and Information Technology

Industries: Food and Beverage Manufacturing and Farming

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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