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Netflix

Olympia (WA)

Remote

USD 28,000 - 41,000

Full time

14 days+

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Job summary

Netflix is seeking a Specialist to join the Talent Experience Operations (TEO) team in the USA. You will be the first point of contact for HR inquiries, supporting benefits, onboarding, compensation, and data accuracy while collaborating with regional teams.

You will need at least 2+ years in HR/shared services, familiarity with Workday, Zendesk, and Google Workspace, and a proactive, data-driven mindset. This role emphasizes process improvement, SOP development, and providing exceptional

Qualifications

  • 2+ years of HR/shared work experience.
  • Experience using HR tools (Workday, Zendesk, Google Workspace).
  • Focus on user experience and continuous improvement.

Responsibilities

  • Provide first point of contact for HR inquiries including benefits, onboarding, and compensation.
  • Ensure data accuracy through system controls and data processes.
  • Contribute to programs supporting all employees and improve employee experience.
  • Learn and apply new tools to optimize HR processes and automate work.
  • Create, develop, and manage the HR knowledge base for employees.
  • Screen, onboard, and support performance of new hires.

Skills

Customer service mindset
Client management
Adaptability in fast-paced environment

Education

Bachelor's Degree

Tools

Workday
Zendesk
Google Workspace

Job description

Job Responsibilities: Specialist Salary: $20-30/Hour Company: Netflix Location: USA Educational Requirements: Bachelor's Degree

Full Job Description

Netflix is one of the leading entertainment services in the world with 233 million paying subscribers in 190 countries, enjoying TV series, movies and games in different genres and languages. Members can play, pause, and resume watching what they want, anytime, anywhere, and can change their plans at any time. This position is part of the Talent Experience Operations (TEO) team, which designs and operates systems and infrastructure to deliver exceptional employee experiences. Shared HR Professional Services will join our pioneering team in Manila! You will be the point of contact for all HR inquiries, from initial inquiries to implementation, and you will partner with regional and regional talent teams to identify solutions and resolve staffing issues in a timely manner. You will need to be independent and proactive, with a customer service mindset and strong client management skills.

Functions
  • You will support employees by being the first point of contact with information related to benefits, onboarding, compensation, etc.
  • Ensure the accuracy of user data through system controls and user processes
  • You will contribute to programs that reach all employees, ensure they run smoothly, so employees can focus on the best work of their lives. We strive to improve our personality and the experience we create for our colleagues.
  • You will have the opportunity to learn new tools and techniques that will be applied to simplify, optimize and automate work in our Talent organization.
  • Help create, develop and manage the HR knowledge base for our employees.
  • Assist with the screening, onboarding and performance of new employees (from pre-hire to on-boarding).
Eligibility

2+ years of HR/shared work experience. Experience as a user of HR tools (Workday, Zendesk, Google Workplace). focus on the user. You see solutions where others see problems. You are always looking for ways to improve and continue to make the job seeker experience easier. Can't hurt. You have the ability to work in a fast-paced environment. You have experience in creating and developing standard operating procedures (SOP). Employment is based on a labor level agreement. You base your decisions on data and have a strong sense of urgency and customer focus. You are familiar with the tools that help remove manual processes from HR processes by streamlining and integrating them to ensure greater efficiency - which is required. Accept flexible working on public holidays

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