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Netflix

Helena (MT)

Remote

USD 28,000 - 41,000

Full time

14 days+
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Benefits offered by this job

Job summary

Netflix is seeking a Solutions Associate to join the Live Experience team in the USA. You will work with cross-functional partners to streamline processes, design tools, and implement new systems that enhance the fan experience.

You will leverage low-code platforms, SQL analytics, and dashboards to identify inefficiencies, build scalable solutions, and drive measurable business improvements while collaborating with stakeholders and product teams.

Qualifications

  • Willingness to learn new technologies and businesses.
  • Desire to innovate and improve processes.
  • Experience collaborating with stakeholders and product teams.

Responsibilities

  • Join Live Experience Managers to understand their challenges and improve their work processes in a rapidly changing industry.
  • Analyze cross-functional processes such as vendor management, production and pipeline management, and financial planning to define issues and opportunities.
  • Design end-to-end integration of tools and systems for life experiences with guidance from the Solution Manager.
  • Conduct product research to identify problems solvable with new tools and techniques.
  • Support implementation and adoption of new systems through seminars and training manuals, and day-to-day feedback.

Skills

SQL
Pivot tables
Low-code tools
Stakeholder management

Education

Bachelor's degree

Tools

Monday.com
Airtable
Asana

Job description

Job Responsibilities:

Solutions Associate Salary: $20-30/Hour Company: Netflix Location: USA Educational Requirements: Bachelor's Degree

Full Job Description:

Netflix is the world's leading entertainment service with 233 million paying subscribers in 190 countries, enjoying TV series, movies and games in different genres and languages. Our live experience team creates world-class experiences like Queens Ball: The Bridgerton Experience, The Visitor: The Experience and The Visitor: The Official Store. We create a space where our visitors can immerse themselves in the world they see on the screen, becoming the hero of the story. As a Solutions Engineer, you will work with the team to develop new tools and processes that will shape how our growing team brings joy to our fans. Our team is small and you will have a lifetime impact of these new ways of working.

What to do:
  • Join Live Experience Managers to understand their challenges and improve their work processes in a rapidly changing industry.
  • Analyze existing cross-functional processes such as vendor management, production and pipeline management, and financial planning to clearly define key issues and support opportunities based on business impact.
  • Have solution design and end-to-end integration of tools and systems for life experiences, with guidance from the Solution Manager.
  • Conduct product research and find problems that can be solved with new tools and techniques.
  • Support the implementation and adoption of new systems and tools through seminars and training manuals, and through day-to-day feedback.
What we want from you:
  • Strong desire and willingness to learn new technologies and businesses.
  • A constant desire to innovate.
  • Experience working with stakeholders and product teams to find inefficiencies and design solutions.
  • Interests and entertainment depend on the situation and the consumer product.
  • Hands-on development experience with low-code tools such as Monday.com, Airtable, or Asana.
  • The ability to bring together partners for a common purpose and to collect and coordinate user feedback.
  • Ability to build metrics and use/interpret data to analyze and make recommendations for business improvement (experience with SQL, pivot tables or pivot tables).
  • Experience in project and program management - managing and working in a multi-tasking environment.
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