NetDocuments Administrator

TechDigital Group; Burbank (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

TechDigital Group is seeking a NetDocuments Administrator to oversee configuration, maintenance, and support of the NetDocuments cloud-based document management system (DMS). The role ensures optimal system performance, user access control, and integration with enterprise applications while upholding organizational policies and legal standards.

You will drive training materials, maintain documentation, and support governance and compliance activities across departments, collaborating with IT on

Qualifications

• 3+ years of experience administering NetDocuments or similar DMS platforms.
• Strong understanding of document management principles, metadata, and security.
• Experience with SSO, Active Directory, and cloud-based integrations.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage NetDocuments system settings, workspaces, cabinets, profiles, and templates.
• Configure security policies, user roles, and access permissions.
• Monitor system performance and troubleshoot issues.

Skills

NetDocuments

DMS security

SSO

Active Directory

Cloud integrations

Communication

Troubleshooting

Tools

ndOffice

ndSync

ndMail

Job description

Job Summary

The NetDocuments Administrator is responsible for the configuration, maintenance, and support of the NetDocuments cloud-based document management system (DMS). This role ensures optimal system performance, user access control, integration with enterprise applications, and compliance with organizational policies and legal standards.

Key Responsibilities

System Administration & Configuration

• Manage NetDocuments system settings, workspaces, cabinets, profiles, and templates.


• Configure security policies, user roles, and access permissions.


• Monitor system performance and troubleshoot issues.

User Support & Training

• Provide Tier 2/3 support to users across departments.


• Develop and deliver training materials and sessions for end-users and power users.


• Maintain documentation for system usage and best practices.

Integration & Automation

• Collaborate with IT teams to integrate NetDocuments with other enterprise systems (e.g., Microsoft 365, Salesforce, SharePoint).


• Support API-based automation and workflows.

Compliance & Governance

• Ensure data retention, audit trails, and compliance with legal and regulatory requirements.


• Manage document lifecycle policies and metadata standards.

Vendor & License Management

• Liaise with NetDocuments support and account teams.


• Track license usage and renewals.

Qualifications

• 3+ years of experience administering NetDocuments or similar DMS platforms.


• Strong understanding of document management principles, metadata, and security.


• Experience with SSO, Active Directory, and cloud-based integrations.


• Excellent communication and problem-solving skills.

Preferred Skills

• Familiarity with legal operations or law firm environments.


• Experience with NetDocuments ndOffice, ndSync, and ndMail.


• Knowledge of compliance frameworks (e.g., GDPR, HIPAA).


• Scripting or automation experience (e.g., PowerShell, REST APIs).