Nephrology Field Account Executive – Miami & PR

Natera; Miami (FL); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Car allowance

RSUs

Uncapped commission

Job summary

Natera is seeking an Account Nephrology Representative to cover the Miami, FL and Puerto Rico territory in its Organ Health division. This field-based role partners with an Organ Health Specialist to drive nephrology account growth and broaden adoption of Renasight within the CKD community.

The role offers uncapped commissions, a car allowance, and RSUs, with on-target earnings of $95,000—$115,000 USD. You will build relationships, plan activities, and coordinate with cross-functional teams to

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 2+ years of experience in sales, account management, customer success, or a related customer-facing role.
• Strong verbal and written communication skills.
• Excellent organizational and time-management skills with strong attention to detail.
• Demonstrated ability to build relationships and effectively engage with customers.
• Ability to work independently while collaborating closely with a broader sales and cross-functional team.

Responsibilities

• Partner with the Organ Health Specialist to execute territory plans and achieve overall sales objectives.
• Support sales activities designed to grow revenue and expand adoption across assigned nephrology accounts.
• Identify opportunities within existing and prospective accounts to increase customer engagement and utilization.
• Conduct consistent outreach and follow-up with nephrologists, clinic staff, and key decision-makers.
• Support new account development and onboarding to ensure a seamless customer experience.
• Develop a strong understanding of the territory, including key accounts, customers, market dynamics, and growth opportunities.
• Build and maintain strong relationships with healthcare providers, clinic personnel, and other key stakeholders.
• Serve as a day-to-day resource for provider offices, helping address account-related questions and support needs.
• Assist customers with documentation, order status, account questions, and other needs related to the customer experience.
• Coordinate meetings, follow-up communication, and ongoing engagement with provider offices.
• Monitor open customer requests and ensure timely follow-through and communication.
• Partner with internal teams, including Inside Sales, Customer Experience, Laboratory Operations, and other cross-functional partners, to resolve customer needs efficiently.
• Maintain accurate and timely documentation of account activity, customer interactions, and sales activity within CRM and internal systems.
• Help ensure a consistent, high-quality experience throughout the customer journey.
• Effectively utilize internal tools, reporting, and data to support territory planning and account prioritization.

Skills

Sales experience

Account management

Communication

Relationship building

Education

Bachelor’s degree or equivalent professional experience

Job description

Natera is seeking an Account Nephrology Representative to cover the Miami, FL and Puerto Rico territory in its Organ Health division. This field-based role partners with an Organ Health Specialist to drive nephrology account growth and broaden adoption of Renasight within the CKD community.

The role offers uncapped commissions, a car allowance, and RSUs, with on-target earnings of $95,000—$115,000 USD. You will build relationships, plan activities, and coordinate with cross-functional teams to