NEMT Dispatch Coordinator

Southeastern Integrated Care LLC; Pembroke (KY); On-site; USD 42,000 - 58,000; Full time

Job summary

Southeast Life Center is seeking a Transportation Dispatcher to schedule and dispatch vehicles for non-emergency medical transport in Pembroke, NC. The role requires coordinating drivers, trips, and client needs to ensure timely arrivals and safe transport.

Responsibilities include handling last-minute changes, communicating with drivers and maintenance, and ensuring regulatory compliance while supporting a caring healthcare environment for clients.

Qualifications

• Experience with non-emergency medical transport dispatching.
• Ability to coordinate multiple drivers and trips.
• Knowledge of DOT/compliance basics.

Responsibilities

• Schedule daily/weekly transportation for clients to appointments.
• Communicate with drivers and maintenance about vehicle availability.
• Handle last-minute changes to ensure on-time arrivals.
• Document transportation activities and outcomes for reporting.
• Monitor safety regulations and driver work limits.

Skills

NEMT Dispatch

Calm under pressure

Time management

Education

Valid NC driver's license

Tools

NEMT software

Job description

Southeast Life Center is seeking a Transportation Dispatcher to schedule and dispatch vehicles for non-emergency medical transport in Pembroke, NC. The role requires coordinating drivers, trips, and client needs to ensure timely arrivals and safe transport.

Responsibilities include handling last-minute changes, communicating with drivers and maintenance, and ensuring regulatory compliance while supporting a caring healthcare environment for clients.