NEMSA Program Advisor & Coordinator

Monash University; Monroe (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

South Louisiana Community College seeks a Staff member in Monroe, LA to support NEMSA programs. You will provide admissions guidance, assist with financial planning and aid options, and deliver academic advising to students enrolled in NEMSA tracks.

Collaboration with instructors and deans ensures timely information and student success. The role requires strong communication, organization, and customer service skills, with experience in MS Office and a proactive, team-oriented mindset.

Qualifications

• Demonstrated ability to establish and maintain effective relationships.
• Ability to meet and/or exceed set program goals and objectives.
• Excellent interpersonal, time management, customer service, organizational skills and communication skills, both oral and written, required.
• Working knowledge of MS Office (Word, Excel, Outlook, Etc.)
• Excellent written and oral communication skills are necessary.
• Excellent customer service skills.
• Ability to meet deadlines and work under pressure.

Responsibilities

• Provide information regarding admissions requirements and program specifics for students pursuing NEMSA programs.
• Provide information regarding financial planning, grants, and aid options for students pursuing NEMSA programs.
• Advise students enrolled in NEMSA programs to ensure retention and on-time completion.
• Coordinate with instructors, coordinators, and deans to inform students accurately about their training.
• Develop procedures to enhance connectivity between NEMSA students and SoLAcc Academic and Student Services.
• Manage intake process for SoLAcc for all NEMSA programs.
• Interact with potential students, applicants, current students and faculty on admissions, registration, student accounts, advising, student engagement, and disability services.
• Maintain records on NEMSA students.
• Assist students with scheduling National Registry through the SoLAcc Testing center.

Skills

Relationship building

Communication skills

Time management

Customer service

MS Office

Education

Bachelor Degree or Related Certification

Tools

MS Office Suite

Job description

South Louisiana Community College seeks a Staff member in Monroe, LA to support NEMSA programs. You will provide admissions guidance, assist with financial planning and aid options, and deliver academic advising to students enrolled in NEMSA tracks.

Collaboration with instructors and deans ensures timely information and student success. The role requires strong communication, organization, and customer service skills, with experience in MS Office and a proactive, team-oriented mindset.