Neighborhood Planner

City of New York; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

City of New York, through NYCHA, seeks a Neighborhood Planner to deploy resources efficiently and ensure residents receive critical repairs. You will schedule and organize skilled trades work orders across multiple developments comprising about 5,000 units, guiding work from start to close and coordinating with residents.

The role requires extensive supervisory and administrative experience, travel within Manhattan Neighborhood 08, and a valid driver's license.

Qualifications

• Four-year high school diploma or equivalent and eight years of supervisory experience.
• Experience in operation, repair and maintenance of large tenanted buildings.
• At least 18 months in an administrative capacity.

Responsibilities

• Oversee skilled trades work orders from start to finish for neighborhood developments.
• Schedule residents' repairs and coordinate with tenants to minimize disruption.
• Coordinate with vendors to ensure cost-effective work orders.
• Create ad-hoc reporting for the Neighborhood Administrator.
• Serve as liaison between NYCHA management levels and borough leadership.
• Travel to developments within the assigned neighborhood as required.

Skills

Supervisory experience

Facility maintenance operations

Project scheduling

Education

High school diploma or equivalent

Job description

• Job Category: Building Operations & Maintenance
• Salary Band: $100,000 to $125,000
• Compensation: USD 68,213 - USD 119,027

Job Description

Under the direction of the Neighborhood Administrator, the Neighborhood Planner is responsible for deploying resources as efficiently as possible to ensure that residents receive critical repairs. The Planner is directly responsible for scheduling and organizing the skilled trades work orders within their assigned neighborhood. Neighborhoods are comprised of multiple developments totaling approximately 5,000 units. Specific duties and responsibilities include but are not limited to the following:

Primary Responsibilities

1. 1. Oversee all skilled trades work orders from inception to completion for neighborhood developments; including work in occupied apartments, court ordered repair cases, public space work, sequenced work orders & move out work orders.
   - Review all work orders to determine proper sequence of skilled trades.
   - Coordinate with residents to schedule all required repair work and follow up as needed.
   - Request and respond with prescribed guidelines; coordinate the completion of repairs and ensure the return of the completed work order to the development for close out.
   - Review work orders from the developments to assist and identify materials needed, expected job length, and validate all required trades have been entered into the system.
   - Schedule multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
2. 2. Advise on the use of vendors for a bundle of work orders if necessary and cost effective.
3. 3. Perform field survey work at the direction of the Neighborhood Administrator to identify and propose a plan to complete the work.
4. 4. Create and perform ad-hoc reporting as needed by the Neighborhood Administrator.
5. 5. As the subject matter expert on the status of repairs, selected candidate will serve as the primary liaison between various NYCHA management levels including the neighborhood. developments, Neighborhood Administrator, and borough leadership.
6. 6. Liaise with Skilled Trade Administrator to troubleshoot and correct gaps in planning and productivity performance.
7. 7. Train and manage the planning secretary to ensure scheduled work orders have follow up action and are closed completely and appropriately.
8. 8. Ensure planning secretary communicates with residents to follow up on scheduled dates and appointments.
9. 9. Utilize Planning and Performance dashboards to ensure optimized scheduling and track productivity of skilled trade staff.

NOTE: Travel to developments within assigned neighborhood is a requirement, with the frequency determined by the Neighborhood Administrator. This position will cover Manhattan Neighborhood 08, which include Grant, King Tower, Manhattanville and Saint Nicholas.

NOTE: A driver's license is required for this position.

Additional Information

1. 1. Due to the existence of a civil service list, candidates must have civil service status in the title of Administrative Housing Superintendent to be considered.
2. 2. Candidates with permanent civil service status in the title of Administrative Manager may be considered.
3. 3. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE.
4. 4. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:
https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ADMINISTRATIVE HOUSING SUPERIN - 1001D

Qualifications

1. A four-year high school diploma or its educational equivalent, plus eight years of supervisory experience in the operation, repair and maintenance of large tenanted buildings; four years of which must have been in responsible charge of properties having not less than seven maintenance and operations employees and at least 18 months of which must have been in an administrative capacity; or
2. Education and/or experience which is equivalent to "1" above. However, all candidates must have at least four years of experience in responsible charge of properties having not less than seven maintenance and operations employees, at least 18 months of which must have in an administrative capacity.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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