NC Licensed Electrical Manager — Lead a High-Performing Team

Scott Brothers Heating, Cooling, Plumbing & Electrical; Boone (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Full Benefits: Medical, prescription,

Disability and term life insurance

401(k) with company matching

Career development

Paid time off

Leadership opportunity

Job summary

Scott Brothers Heating, Cooling, Plumbing & Electrical in Boone, NC is seeking an Electrical Manager with an active North Carolina Electrical License to lead and develop a residential electrical team focused on safety, quality, and an exceptional customer experience.

You will oversee daily operations, coach technicians, ensure codes and standards are met, and partner with leadership to grow the department while delivering exceptional service.

Qualifications

• ACTIVE NORTH CAROLINA ELECTRICAL LICENSE REQUIRED.
• Strong residential electrical service experience.
• Leadership experience as supervisor/service manager/ops manager.
• Extensive knowledge of electrical codes and permitting.
• Ability to lead, coach, and hold a team accountable.
• Ability to troubleshoot complex residential electrical issues.
• Strong communication and organizational skills.

Responsibilities

• Lead, coach, train, and develop a team of residential electricians and service technicians.
• Oversee day-to-day operations and performance of the electrical department.
• Promote a culture of safety, accountability, professionalism, and customer service.
• Ensure electrical work is completed safely, accurately, and per codes and company standards.
• Provide technical guidance and support to electricians in the field.
• Assist technicians with troubleshooting complex electrical issues when needed.
• Monitor department performance, productivity, quality, and customer satisfaction.
• Conduct ride-alongs, coaching sessions, and team meetings to improve performance.
• Ensure technicians properly document work, repairs, and completed services.
• Address customer concerns and help resolve escalated service issues.
• Partner with leadership to identify opportunities to grow the electrical department.
• Maintain a professional, positive, and solutions-focused work environment.

Skills

North Carolina Electrical License

Residential electrical

Leadership

Safety standards

Customer service

Team development

Code knowledge

Troubleshooting

Scheduling

Communication

Problem solving

Job description

Scott Brothers Heating, Cooling, Plumbing & Electrical in Boone, NC is seeking an Electrical Manager with an active North Carolina Electrical License to lead and develop a residential electrical team focused on safety, quality, and an exceptional customer experience.

You will oversee daily operations, coach technicians, ensure codes and standards are met, and partner with leadership to grow the department while delivering exceptional service.