Licensed Electrical Manager

Scott Brothers Heating, Cooling, Plumbing & Electrical; Boone (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Full Benefits: Medical, prescription,

Disability and term life insurance

401(k) with company matching

Career development

Paid time off

Leadership opportunity

Job summary

Scott Brothers Heating, Cooling, Plumbing & Electrical in Boone, NC is seeking an Electrical Manager with an active North Carolina Electrical License to lead and develop a residential electrical team focused on safety, quality, and an exceptional customer experience.

You will oversee daily operations, coach technicians, ensure codes and standards are met, and partner with leadership to grow the department while delivering exceptional service.

Qualifications

• ACTIVE NORTH CAROLINA ELECTRICAL LICENSE REQUIRED.
• Strong residential electrical service experience.
• Leadership experience as supervisor/service manager/ops manager.
• Extensive knowledge of electrical codes and permitting.
• Ability to lead, coach, and hold a team accountable.
• Ability to troubleshoot complex residential electrical issues.
• Strong communication and organizational skills.

Responsibilities

• Lead, coach, train, and develop a team of residential electricians and service technicians.
• Oversee day-to-day operations and performance of the electrical department.
• Promote a culture of safety, accountability, professionalism, and customer service.
• Ensure electrical work is completed safely, accurately, and per codes and company standards.
• Provide technical guidance and support to electricians in the field.
• Assist technicians with troubleshooting complex electrical issues when needed.
• Monitor department performance, productivity, quality, and customer satisfaction.
• Conduct ride-alongs, coaching sessions, and team meetings to improve performance.
• Ensure technicians properly document work, repairs, and completed services.
• Address customer concerns and help resolve escalated service issues.
• Partner with leadership to identify opportunities to grow the electrical department.
• Maintain a professional, positive, and solutions-focused work environment.

Skills

North Carolina Electrical License

Residential electrical

Leadership

Safety standards

Customer service

Team development

Code knowledge

Troubleshooting

Scheduling

Communication

Problem solving

Job description

Overview

Are you an experienced Electrical Manager with an active North Carolina Electrical License ready to take the next step in your career? Are you a strong leader who knows how to develop electricians, maintain high standards, and deliver an exceptional customer experience?

If you have a strong residential electrical background, proven leadership experience, and take pride in building high-performing teams, you’ve just found your next home.

At Scott Brothers, we don't just provide exceptional home services. We build careers and create opportunities. Step into an environment built on transparency, accountability, and collaboration, with a hands-on leadership team that gives you the support and resources you need to succeed.

As our Electrical Manager, you'll be responsible for leading and developing our electrical team while helping drive the department's safety, quality, customer satisfaction, and overall performance. You'll have the opportunity to make an impact on the business while building a team you can be proud of.

Join Scott Brothers and help us continue building an electrical department known for outstanding service, skilled professionals, and doing the job right.

Compensation

• $60,000 - $90,000/year

Why YOU Should Join Our Team:

• Competitive Pay
• Full Benefits: Medical, prescription, dental, and vision plans to help keep you and your loved ones healthy
• Additional Protection: Disability and term life insurance
• 401(k): Company matching benefits
• Career Development: Ongoing leadership and professional development with opportunities for continued growth
• Paid Time Off: Paid holidays and PTO so you can recharge and enjoy life outside of work
• Leadership Opportunity: Take ownership of a growing electrical department and help develop the next generation of electrical professionals

What YOU Will Do:

• Lead, coach, train, and develop a team of residential electricians and electrical service technicians
• Oversee the day-to-day operations and performance of the electrical department
• Promote a strong culture of safety, accountability, professionalism, and customer service
• Ensure electrical work is completed safely, accurately, and in accordance with applicable codes and company standards
• Provide technical guidance and support to electricians in the field
• Assist technicians with troubleshooting complex electrical issues when needed
• Monitor department performance, productivity, quality, and customer satisfaction
• Conduct regular ride-alongs, coaching sessions, and team meetings to improve technician performance
• Ensure technicians properly document work, recommended repairs, and completed services
• Address customer concerns and help resolve escalated service issues
• Partner with company leadership to identify opportunities to grow the electrical department
• Maintain a professional, positive, and solutions-focused work environment

What We Need From YOU:

NORTH CAROLINA ELECTRICAL LICENSE REQUIRED: Candidates must currently hold an active North Carolina Electrical License. This is a mandatory requirement for this position.

• Active North Carolina Electrical License
• Strong residential electrical service and technical experience
• Previous electrical leadership, supervisor, service manager, or operations management experience
• Strong knowledge of electrical codes, permitting requirements, and safe work practices
• Demonstrated ability to lead, coach, and hold a team accountable
• Ability to troubleshoot and provide technical support on complex residential electrical issues
• Strong understanding of residential service operations and the customer experience
• Ability to manage department performance, scheduling, staffing, inventory, and field operations
• Strong communication, organizational, and problem-solving skills
• High level of integrity, professionalism, dependability, and accountability
• Strong work ethic with a commitment to building and developing a successful team
• Must successfully complete required motor vehicle and background checks and drug screening

Posted Max Pay Rate

USD $90,000.00/Yr.

Posted Min Pay Rate

USD $70,000.00/Yr.