Navy Gold Star Survivor Support Analyst

CNIC HQ; San Diego (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

CNIC HQ is seeking a qualified professional to support Navy Gold Star and casualty programs in San Diego. The role emphasizes compassionate case management for military families and coordination with DoD guidance to deliver survivor services.

Candidates should demonstrate data handling, reporting skills, and sensitivity to diverse backgrounds, with the ability to intervene in crises and collaborate with military and civilian partners.

Qualifications

• At least three years of progressively responsible specialized experience providing assistance and case management service to military family members.
• Knowledge of military and DoD program guidance.
• Knowledge of DoD and DON long term survivor assistance programs and services.
• Skill in the use of office software applications and required management data systems to enter data, prepare reports, and develop information.
• Skill in working with military casualty or bereaved families of fallen service members.
• Skill in collecting, organizing, and analyzing data from various resources, to include statistical studies and surveys.
• Ability to understand, be sensitive to, and have empathy for survivors.
• Ability to intervene in crisis situations, using sound professional judgment, ethical practice, and common sense.
• Ability to identify needs, trends, and performance measures to evaluate program effectiveness and provide recommendations for process improvements.
• Ability to communicate effectively both orally and in writing.

Skills

Case management

Military family support

DoD guidance

Survivor assistance programs

Data analysis

Data entry/reports

Crisis intervention

Diversity sensitivity

Tools

DCIPS

Job description

CNIC HQ is seeking a qualified professional to support Navy Gold Star and casualty programs in San Diego. The role emphasizes compassionate case management for military families and coordination with DoD guidance to deliver survivor services.

Candidates should demonstrate data handling, reporting skills, and sensitivity to diverse backgrounds, with the ability to intervene in crises and collaborate with military and civilian partners.