Navy Gold Star Survivor Services Coordinator

Navy Region Southwest Fleet and Family Readiness (FFR); San Diego (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Navy Region Southwest Fleet and Family Readiness (FFR) seeks a skilled Survivor Support Specialist to assist wounded, ill, and injured service members and their families. The role emphasizes establishing survivor cases, coordinating services, and maintaining rigorous documentation within DoD systems.

Responsibilities include outreach, data reporting, and collaboration with Navy CNIC and DoD partners to enhance survivor outcomes and program effectiveness.

Qualifications

• At least three years of progressively responsible specialized experience providing assistance and case management service to military family members.
• Knowledge of DoD and DON survivor programs and services.
• Experience with Defense Casualty Information Processing System and MS Office.

Responsibilities

• Initiates contact with surviving family members and establishes cases for survivor services.
• Coordinates long-term survivor assistance through community resources.
• Documents survivor information and services in DoD data systems.
• Maintains compliance with program standards and DoD guidance.
• Plans outreach and training to raise survivor awareness.

Skills

Case management

Survivor support

Crisis intervention

Interagency coordination

Data analysis

Tools

Defense Casualty Information Processing System

Microsoft Office Suite

Job description

Navy Region Southwest Fleet and Family Readiness (FFR) seeks a skilled Survivor Support Specialist to assist wounded, ill, and injured service members and their families. The role emphasizes establishing survivor cases, coordinating services, and maintaining rigorous documentation within DoD systems.

Responsibilities include outreach, data reporting, and collaboration with Navy CNIC and DoD partners to enhance survivor outcomes and program effectiveness.