Navy Frigate Program Ops Lead - Data & Dashboards

Serco; New Oxford (Adams County); On-site; USD 110,000 - 140,000; Full time

Job summary

Serco Inc. in the Washington, DC area is seeking a Program Operations Lead to support the US Navy Frigate Program Office. You will guide a cross-functional team on risk management, data management, and reporting for PMS 410, building dashboards and providing data-driven insights to leadership.

The role emphasizes governance, milestone tracking, and rapid generation of executive-level materials. A Secret clearance and a Bachelor’s degree are required, with travel up to 25% as needed.

Qualifications

• Bachelor's degree required or equivalent experience.
• 5 years of relevant program office, ship production, or acquisition support experience.
• Strong proficiency in Power BI and other Power Platforms.
• Ability to obtain and maintain a Secret security clearance within three months of hire or an Active/Current DoD security clearance.
• Excellent communication and organizational skills.

Responsibilities

• Lead a cross-functional team supporting Program Operations, including risk management, problem-solving, data management, and data visualization for PMS 410.
• Develop and maintain dashboards, performance metrics, and data-driven reporting tools to support leadership decision making and program visibility.
• Coordinate cross functional teams to resolve complex programmatic issues and drive timely execution of cost, schedule, and performance objectives.
• Direct the preparations, review, and quality assurance of executive-level reports, briefings, correspondence, and other high-visibility deliverables.
• Monitor program milestones, action items, and contract deliverables while identifying dependencies, bottlenecks, and execution risks.
• Lead business process improvements by developing standardized procedures, governance frameworks, and automated workflow solutions.
• Oversee SharePoint and knowledge management resources to improve information architecture, document management, and collaboration across the organization.

Skills

Power BI

Data analytics

Data visualization

Problem solving

Cross-functional leadership

Education

Bachelor's degree

Tools

SharePoint

Power Platform

M365

Job description

Serco Inc. in the Washington, DC area is seeking a Program Operations Lead to support the US Navy Frigate Program Office. You will guide a cross-functional team on risk management, data management, and reporting for PMS 410, building dashboards and providing data-driven insights to leadership.

The role emphasizes governance, milestone tracking, and rapid generation of executive-level materials. A Secret clearance and a Bachelor’s degree are required, with travel up to 25% as needed.