National Travel Staffing Operations Lead - On-Site Programs

Impact Workforce Solutions; Atlanta (GA); Remote; USD 100,000 - 130,000; Full time

Job summary

Impact Workforce Solutions seeks a Traveling Client-Site Staffing Operations Lead to stand up and run high-performing on-site workforces across GA, SC, NC, TN, and AL. The role involves rapid deployment, transitions, and scaling to meet client demand.

You will recruit, hire, onboard, and train staff, coach site leaders, and ensure attendance, productivity, and compliance. Extensive travel and strong relationship-building are essential.

Qualifications

• 5+ years in workforce operations, staffing, recruiting, client service, employee management, or multi-site leadership (preferred).
• Track record of independently running on-site operations.
• Depth in recruiting, onboarding, employee relations, and performance management.
• Experience training and developing managers and teams.
• Demonstrated success launching new sites or programs (strongly preferred).
• Excellent stakeholder communication, organization, and problem solving.
• Ability to rapidly assess new environments and focus on highest-value actions.
• Familiarity with HRIS, ATS, timekeeping, payroll, and workforce management platforms (preferred).

Responsibilities

• Stand up high-performing on-site workforces—fast—and keep them running smoothly.
• Backfill and lead client sites during transitions, vacancies, or rapid change.
• Recruit, hire, onboard, and train employees to meet fluctuating client demand.
• Coach on-site leaders and teams to improve consistency, quality, and productivity.
• Reinforce engagement and accountability across attendance and performance.
• Keep staffing levels aligned with demand; address pipeline and retention challenges early.
• Safeguard administrative accuracy across timekeeping, payroll, billing, reporting, and WFM.
• Serve as a trusted partner to client HR and operations leadership.
• Identify bottlenecks and implement pragmatic, measurable fixes.
• Resolve issues and escalations swiftly and professionally.
• Champion adherence to policies, procedures, standards, and client expectations.
• Communicate performance insights, risks, and recovery plans to IWS leadership.

Skills

Workforce operations

On-site operations

Recruiting

Onboarding

Employee relations

Performance management

Training & development

Site launches

Stakeholder communication

Organizational skills

Problem solving

Adaptability

Education

Bachelor’s degree or equivalent experience

Tools

HRIS/ATS/Payroll/WFM

Microsoft Office / Excel

Job description

Impact Workforce Solutions seeks a Traveling Client-Site Staffing Operations Lead to stand up and run high-performing on-site workforces across GA, SC, NC, TN, and AL. The role involves rapid deployment, transitions, and scaling to meet client demand.

You will recruit, hire, onboard, and train staff, coach site leaders, and ensure attendance, productivity, and compliance. Extensive travel and strong relationship-building are essential.