Traveling Client‑Site Staffing Operations Lead

Impact Workforce Solutions; Atlanta (GA); Remote; USD 100,000 - 130,000; Full time

Job summary

Impact Workforce Solutions seeks a Traveling Client-Site Staffing Operations Lead to stand up and run high-performing on-site workforces across GA, SC, NC, TN, and AL. The role involves rapid deployment, transitions, and scaling to meet client demand.

You will recruit, hire, onboard, and train staff, coach site leaders, and ensure attendance, productivity, and compliance. Extensive travel and strong relationship-building are essential.

Qualifications

• 5+ years in workforce operations, staffing, recruiting, client service, employee management, or multi-site leadership (preferred).
• Track record of independently running on-site operations.
• Depth in recruiting, onboarding, employee relations, and performance management.
• Experience training and developing managers and teams.
• Demonstrated success launching new sites or programs (strongly preferred).
• Excellent stakeholder communication, organization, and problem solving.
• Ability to rapidly assess new environments and focus on highest-value actions.
• Familiarity with HRIS, ATS, timekeeping, payroll, and workforce management platforms (preferred).

Responsibilities

• Stand up high-performing on-site workforces—fast—and keep them running smoothly.
• Backfill and lead client sites during transitions, vacancies, or rapid change.
• Recruit, hire, onboard, and train employees to meet fluctuating client demand.
• Coach on-site leaders and teams to improve consistency, quality, and productivity.
• Reinforce engagement and accountability across attendance and performance.
• Keep staffing levels aligned with demand; address pipeline and retention challenges early.
• Safeguard administrative accuracy across timekeeping, payroll, billing, reporting, and WFM.
• Serve as a trusted partner to client HR and operations leadership.
• Identify bottlenecks and implement pragmatic, measurable fixes.
• Resolve issues and escalations swiftly and professionally.
• Champion adherence to policies, procedures, standards, and client expectations.
• Communicate performance insights, risks, and recovery plans to IWS leadership.

Skills

Workforce operations

On-site operations

Recruiting

Onboarding

Employee relations

Performance management

Training & development

Site launches

Stakeholder communication

Organizational skills

Problem solving

Adaptability

Education

Bachelor’s degree or equivalent experience

Tools

HRIS/ATS/Payroll/WFM

Microsoft Office / Excel

Job description

Traveling Client‑Site Staffing Operations LeadBased in: GA, SC, NC, TN, or AL (airport access preferred) • Travel: 80–90% nationwideOur missionStand up high‑performing on‑site workforces—fast—and keep them running smoothly. If you can implement, stabilize, and elevate operations while building strong client relationships, this role is for you.Impact you’ll makeLaunch on‑site workforce programs from zero to steady‑state.Backfill and lead client sites during transitions, vacancies, or rapid change.Recruit, hire, onboard, and train employees to meet fluctuating client demand.Coach on‑site leaders and teams to improve consistency, quality, and productivity.Reinforce engagement and accountability across attendance and performance.Keep staffing levels aligned with demand; address pipeline and retention challenges early.Safeguard administrative accuracy across timekeeping, payroll, billing, reporting, and WFM.Serve as a trusted partner to client HR and operations leadership.Identify bottlenecks and implement pragmatic, measurable fixes.Resolve issues and escalations swiftly and professionally.Champion adherence to policies, procedures, standards, and client expectations.Communicate performance insights, risks, and recovery plans to IWS leadership.What you’ll need to succeed5+ years in workforce operations, staffing, recruiting, client service, employee management, or multi‑site leadership (preferred).Track record of independently running on‑site operations.Depth in recruiting, onboarding, employee relations, and performance management.Experience training and developing managers and teams.Demonstrated success launching new sites or programs (strongly preferred).Excellent stakeholder communication, organization, and problem solving.Ability to rapidly assess new environments and focus on highest‑value actions.Familiarity with HRIS, ATS, timekeeping, payroll, and workforce management platforms (preferred).Proficient in Microsoft Office, especially Excel.Bachelor’s degree or equivalent experience.Valid driver’s license; comfortable with extensive U.S. travel.Where and how you’ll workTravel 80–90% across the country, including frequent overnight and extended on‑site stays.Live in Georgia, South Carolina, North Carolina, Tennessee, or Alabama; proximity to a major airport is ideal.Expect occasional early mornings, evenings, weekends, and short‑notice trips based on client needs.Remote work when not traveling or assigned to a client site.Success requires adaptability, self‑direction, and a hands‑on approach.About Impact Workforce SolutionsImpact Workforce Solutions designs and delivers tailored human capital solutions that scale. For 20+ years, we’ve partnered with clients to elevate workforce performance and create opportunity for employees.ComplianceImpact Workforce Solutions is proud to be an Equal Employment Opportunity Employer and participates in the E-Verify employment eligibility verification program.Strengths we valueRecruiting excellenceSafety and EHS awarenessExceptional written and verbal communicationAdvanced Excel and MS Office skillsRelationship building with client HR and operations leadersPerformance analysis and gap closureNew‑site implementation and stabilizationTimekeeping, payroll, billing, reporting, and WFM supportTraining, coaching, and mentoring site leaders and teamsTools of the tradeApplicant Tracking Systems (ATS)Microsoft OfficeRecruiting and onboarding platformsPayroll systems