Travel‑Heavy Field Operations Lead for Onsite Launches

IMPACT WORKFORCE SOLUTIONS; Atlanta (GA); Remote; USD 85,000 - 130,000; Full time

Job summary

Impact Workforce Solutions is seeking an experienced IWS Field Operations Manager to drive launch, training, and ongoing success of on-site operations nationwide. This role is hands-on, travel-intensive, and requires ownership of implementations, team development, and day-to-day execution.

The ideal candidate has strong recruiting, onboarding, payroll support, and client leadership experience, with the ability to manage multiple sites and build solid client relations while traveling up to 80–90%.

Qualifications

• 5+ years of progressive experience in workforce operations, recruiting, employee management, client relations, or multi-site operations preferred.
• Demonstrated ability to independently manage all aspects of a on-site operation.
• Strong hands-on recruiting, interviewing, onboarding, and employee management experience.
• Experience training, coaching, and developing managers and operational teams.
• Experience with new location, account, or program implementations strongly preferred.
• Strong client-relationship building, communication, and problem-solving skills.

Responsibilities

• Assist with implementation and launch of new on-site operations from initial setup through stabilization.
• Review established processes, workflows, SOPs, reporting, and operational standards for new locations.
• Recruit, interview, hire, onboard, orient, and train employees to meet client workforce needs.
• Assist with training, coaching, and mentoring Workforce Operations Managers and on-site team members.
• Provide hands-on training on operating systems/platforms, employee relations, client management, reporting, and operational processes.
• Step in as the interimon-site leader during vacancies, leaves, transitions, or other business needs.

Skills

Recruiting

Employee management

Client relations

Multi-site operations

Training

Communication

Education

Bachelor’s degree or equivalent professional experience

Tools

HRIS

ATS

Payroll systems

Timekeeping systems

Microsoft Office

Job description

Impact Workforce Solutions is seeking an experienced IWS Field Operations Manager to drive launch, training, and ongoing success of on-site operations nationwide. This role is hands-on, travel-intensive, and requires ownership of implementations, team development, and day-to-day execution.

The ideal candidate has strong recruiting, onboarding, payroll support, and client leadership experience, with the ability to manage multiple sites and build solid client relations while traveling up to 80–90%.