National Training & Third-Party Services Lead

Culligan International; Libertyville (IL); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k)

Job summary

Culligan International is seeking a National Training, Third-Party Manager for Zip Water North America. This role is crucial for overseeing and optimizing national technical support operations. Key responsibilities include designing training programs, managing third-party service vendors, and supporting operational and strategic goals.

The ideal candidate will have 3-5 years of experience in the appliance or HVAC sectors, strong leadership skills, and proficiency in Microsoft Office and Salesforce. The salary range is $95,000-$110,000 per year, with eligible benefits.

Qualifications

• 3-5 years experience in appliance, coffee machine, or HVAC industries.
• Previous people-management experience is essential.
• Experience building and managing third-party networks.

Responsibilities

• Design and deliver service training programs for Zip Water NA.
• Train internal teams on service procedures and troubleshooting.
• Manage third-party service providers and maintain performance reviews.

Skills

Customer Focus

Accountable

Resourcefulness

Organizational/Planning

Team Player

Analytical

Troubleshooting

Initiative

Adaptable

Integrity

Detail-Oriented

Decision Making

Education

Associate’s degree or equivalent years of experience

Tools

Microsoft Office

Salesforce CRM

Job description

Culligan International is seeking a National Training, Third-Party Manager for Zip Water North America. This role is crucial for overseeing and optimizing national technical support operations. Key responsibilities include designing training programs, managing third-party service vendors, and supporting operational and strategic goals.

The ideal candidate will have 3-5 years of experience in the appliance or HVAC sectors, strong leadership skills, and proficiency in Microsoft Office and Salesforce. The salary range is $95,000-$110,000 per year, with eligible benefits.