National Service Manager, Data Center HVAC—Remote

F6 Data Solutions; St. Louis (MO); Remoto; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

F6 Data Solutions is seeking a National Service Manager to lead and grow the service operation for a national customer base. You will oversee technicians, bidding, and execution from request to billing readiness while building a scalable service organization.

Starting with a small team, you will recruit and develop staff, coordinate intake and schedules, and ensure high-quality service delivery; travel up to 15% for site visits and escalations may be required.

Competenze

• 7+ years of commercial HVAC/technical field-service experience.
• 3+ years managing a service team.
• Experience estimating, bidding, and pricing service projects.
• Proven ability to hire, train, and manage technicians.
• Strong ability to work independently in a remote environment.

Mansioni

• Lead and develop the service team: Recruit, onboard, coach, and manage service technicians; set expectations and conduct reviews.
• Own service intake and execution: Assess requests, define scope, assign resources, coordinate parts and schedules, and communicate progress to customers.
• Estimate and bid service projects: Prepare scopes, labor/material costs, and proposals; approve quotes per policy.
• Coordinate contractors and operating companies: Identify qualified providers, onboard vendors, monitor quality and safety.
• Manage changes and corrective work: Clarify responsibilities, document scope changes, secure approvals, and track repairs and billing.
• Coordinate safe technical execution: Align repair plans with OEMs and site requirements; escalate risks when needed.

Conoscenze

Team management

Estimating & bidding

Customer communication

Technical HVAC knowledge

Remote work capability

Formazione

Relevant degree not required

Strumenti

MS Office

Service-management systems

Project-tracking systems

Descrizione del lavoro

F6 Data Solutions is seeking a National Service Manager to lead and grow the service operation for a national customer base. You will oversee technicians, bidding, and execution from request to billing readiness while building a scalable service organization.

Starting with a small team, you will recruit and develop staff, coordinate intake and schedules, and ensure high-quality service delivery; travel up to 15% for site visits and escalations may be required.