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VSP Vision Care is seeking a Training Specialist to assess skill gaps and design, develop, and deliver training across technical, sales, and communication areas. You will partner with business teams to roll out programs and measure effectiveness, including new product launches and system implementations.
You will lead engaging sessions, mentor fellow trainers, and support a dynamic, evolving sales organization.
Assess needed improvements for technical, sales and communication skills; work effectively with business partners to design, develop and deliver training that will elevate and improve those skills; and create methods to evaluate the effectiveness of the training.
Design and develop training agendas and materials to include course development, manuals, leader’s guides, online modules, and webinar delivery
Assess training needs and project manage training delivery for new product and system rollouts
Partner effectively with business partners to execute successful training events for new hires as well as existing employees
Participate fully with a dynamic sales organization that is constantly changing and evolving
Deliver dynamic and relevant training sessions that meet the needs of the organization
Collaborate with other department trainers to effectively maintain and enhance current or new programs
Serve as expert and focal point for on-site staff members and trainers for complex issues, questions, and interpretation of company-wide information and assess impacts to procedures and workflow
Serve as mentor offering leadership, structure, and guidance to trainers
Conduct sales, systems, and service skill training to existing and new employees in assigned regional offices
Bachelor’s degree in Business Administration or related field; 2+ years training and development experience; 2+ years presentation and facilitation experience
Proven knowledge of CRM/CMA systems
Proven project management skills
Excellent written communication skills required to product/edit/present technical documentation, training plans, and reports
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
Must be able to travel (50% of the time)
For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.
Salary Ranges: $58,656.00 - $92,328.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.