National Sales & Programs Director

Syneos Health, Inc.; Charlotte (NC); On-site; USD 200,000 - 320,000; Full time

Benefits offered by this job

Health benefits

401k match

Flexible PTO

Paid sick time

Job summary

Syneos Health in Charlotte, NC seeks a National Program Director to lead the field commercial strategy in partnership with client leadership. You will oversee hiring, performance, and operations across field sales teams, ensuring accountable execution and alignment with program goals.

You will drive national strategies, monitor market dynamics, and collaborate with internal teams to deliver client solutions, while maintaining compliance and fostering a high-performance culture.

Qualifications

• Bachelor's degree in Business or Life Sciences; Master's preferred.
• 15+ years of commercial pharmaceutical experience.
• 5+ years in leading national or regional teams/2nd line leader experience.
• 3+ years of recent Cardiovascular experience is strongly preferred.
• Demonstrated track record in leadership, management and operational oversight with a strong product launch background.
• Analytical in nature, metric driven, with a strong ability to develop sales strategy and ensure effective tactical execution.
• Excellent organizational skills, especially in project planning, project implementation, and cross-functional team management.
• Ability to hire, lead, coach, and mentor high performing teams.
• Diverse Commercial experience in Training, Marketing, Sales Ops, Market Access, IC preferred.
• Strong verbal and written communication skills.
• Must have strong understanding of account management and sales operational functions.
• Accountability
• Business Acumen
• Driven for Results
• Organizational Agility
• Technology Savy
• Decision Making
• Leadership & Motivation
• Building Effective Teams

Responsibilities

• Ensure sales target are met or exceeded by holding sales leaders and Representatives accountable.
• Function as the primary liaison between client and internal operational elements.
• Responsible for overall P&L of the Project.
• Ensure contracted services, information flow and all other deliverables are completed on time.
• Develop/execute national sales strategy to achieve, brand goals & product success.
• Monitor sales trends, account performance, competitive landscape and market dynamics to identify growth opportunities and challenges.
• Ensure compliant execution on deliverables, aligning with brand on program goals, and seeking to maximize program efficiency.
• Collaborate on development of performance goals and objectives at all levels and appropriate measures to ensure achievement.
• Collaborate with Analysis & Reporting to design reports and tools to monitor attainment of goals established in the client agreement.
• Oversee the recruiting, interviewing, hiring, training and staffing of the management, sales and engagement center sales team.
• Minimize turnover through selection process and ongoing leadership actions.
• Provide frequent, ongoing performance feedback to all direct reports and foster a team-oriented, supportive working environment.
• Collaborate on incentive compensation plan design and oversee plan administration.
• Establish performance expectations and oversee activity of direct reports within field management and Client Services structure, including adherence to policies.
• Conduct regularly scheduled meetings with the client to discuss and address business issues.
• Recommend positive solutions toward increasing productivity and improved operational efficiency for client.
• Building and maintaining strong relationships with external experts.
• Develop sub-national convention strategy to be executed by sales team.
• Oversee performance management process for all team members and ensure fair, timely resolution of disciplinary process
• Conduct regular meetings with the account and field sales management teams as well as periodic interaction with representatives to discuss program issues, training needs and personnel development
• Facilitate regular, ongoing operational update meetings and serve on Steering Committee
• Assess training needs and recommend solutions, as appropriate
• Coordinate meetings/events, as necessary
• Foster an environment that rewards accomplishment and encourages the advancement and retention of productive employees

Skills

Leadership

Strategic planning

Account management

Analytical skills

Communication

Education

Bachelor's degree in Business or Life Sciences

Master's degree preferred

Job description

Syneos Health in Charlotte, NC seeks a National Program Director to lead the field commercial strategy in partnership with client leadership. You will oversee hiring, performance, and operations across field sales teams, ensuring accountable execution and alignment with program goals.

You will drive national strategies, monitor market dynamics, and collaborate with internal teams to deliver client solutions, while maintaining compliance and fostering a high-performance culture.