National Sales Manager - Mortgage

Bank of Hope; Irvine (CA); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Bank of Hope in Irvine, CA seeks a National Sales Manager to lead the Wholesale Mortgage Channel and drive loan originations through a broad network of mortgage brokers across the U.S. The role demands 10+ years in senior sales management and a deep knowledge of wholesale mortgage operations.

The position will recruit, train, and mentor account executives and brokers, ensure regulatory compliance, and work with IT to streamline processes while meeting production and profitability goals.

Qualifications

• Minimum Bachelor’s Degree required.
• 10+ years of senior sales management experience.
• Solid network of mortgage broker companies and wholesale account executives.

Responsibilities

• Manage wholesale mortgage account executive team.
• Develop and improve loan origination processes with IT-related projects.
• Oversee daily wholesale channel loan pipeline to meet deadlines.
• Ensure mortgage loan process complies with wholesale regulations.
• Meet or exceed wholesale production, revenue and profitability goals.
• Develop strategic plans to meet wholesale channel sales and operation objectives.
• Recruit, interview, hire, and train account executives and brokers.
• Provide guidance on portfolio loan products and third-party loan origination system.
• Address non-performance issues with improvement measures.
• Maintain performance scorecards and establish cross-line partnerships.

Skills

Leadership

Communication

P&L management

Mortgage industry knowledge

Sales & marketing

Decision making

Analytical reporting

Regulatory compliance

Education

Bachelor's Degree

Job description

We are seeking a National Sales Manager in Wholesale Mortgage Channel to support our Mortgage Banking Department to generate more loan originations through this sales channel. The candidate should have a solid network of mortgage loan broker companies across the U.S. and wholesale account executives for recruiting, with more than 10 years of experience in a senior sales manager role. This position will also require a strong knowledge of a wholesale mortgage organization, including compliance and operations so that this candidate can assist the CMBO with building a wholesale organization.

• Manages wholesale mortgage account executive team.
• Works with Encompass Administrator and Broker Desk Manager in developing and improving existing process workflows and loan origination system and IT related projects based on observed inefficiencies.
• Manage the daily wholesale channel loan pipeline to ensure meeting closing deadlines and customer expectations.
• Ensure mortgage loan process is compliant with all current wholesale rules and regulations.
• Accountable for meeting or exceeding assigned MBD’s wholesale production, revenue and profitability goals.
• Develop strategic plans to meet wholesale channel’s sales, and operation objectives.
• Recruits, interviews, hires, and manages talented account executives, including pro‑active efforts to train and retain employees.
• Provide guidance and trains brokers and account executives on portfolio loan products and third part loan origination system.
• Addresses non‑performance issues timely while establishing appropriate performance improvement measures.
• Develop, improve and maintain account executive and broker performance score cards.
• Establishes collaborative partnerships with other business lines within the organization.
• Maintains in-depth knowledge of Bank of Hope, policies, and procedures.
• Ensures all Regional employees must strictly adhere to all such policies and procedures related to mortgage lending.
• Accountable for ensuring that all Regional employees comply with all applicable federal, state, local laws and compliance regulations.
• Actively participates in state mortgage banking trade association meetings.
• Other duties as assigned.
• Must register in NMLS and remain registered throughout the period he or she works for the Bank.

Job Qualifications/Requirements

Education/Credentials

• Minimum Education Level: Bachelor’s Degree

Prior Experience

• Minimum Years of Experience: 10+ years

Technical Skills

• Required: Strong management and leadership skills.
• Required: Strong communication skills, both written and verbal. Knowledge of mortgage banking services and products.
• Required: Previous experience successfully managing a P&L for a Mortgage Region.
• Required: Advanced knowledge of marketing, public relations, sales and service.
• Required: Must have solid customer service and problem resolution skills.
• Required: Ability to make sound decisions.
• Required: Ability to prepare and analyze wholesale department’s monthly performance reports
• Required: Maintains a thorough understanding of mortgage industry knowledge and current issues.
• Required: This position requires Federal Registration with the National Mortgage Licensing System (NMLS), in accordance with the SAFE Act.

The salary range for this full-time position is $175,000.00 annually - $200,000.00 annually + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.