National Wholesale Mortgage Sales Leader

Bank-of-Hop; Irvine (CA); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Bank of Hope seeks a National Sales Manager for the Wholesale Mortgage Channel to drive loan originations through an extensive broker network. The role requires 10+ years in senior sales leadership and deep knowledge of wholesale mortgage operations and compliance.

You will lead a team of wholesale account executives and brokers, enhance processes, and ensure regulatory adherence. The position reports to the CMBO, has a strong focus on strategy, performance metrics, and cross-functional

Qualifications

• Minimum 10+ years in senior sales management.
• Strong network of mortgage loan brokers nationwide.
• Knowledge of wholesale mortgage operations, compliance, and processes.
• Ability to recruit, train, and manage account executives and brokers.
• NMLS registration and SAFE Act compliance.
• Strong marketing, public relations, sales and service knowledge.
• Ability to prepare and analyze wholesale department’s monthly performance reports.
• Solid customer service and problem resolution skills.
• Mortgage industry knowledge and current issues understanding.

Responsibilities

• Manage wholesale mortgage account executive team.
• Develop and improve loan origination workflows and IT projects (Encompass) based on inefficiencies.
• Oversee daily wholesale channel loan pipeline to meet deadlines and customer expectations.
• Ensure compliance with wholesale mortgage rules and regulations.
• Meet or exceed wholesale production, revenue and profitability goals.
• Develop strategic plans to meet sales and operations objectives.
• Recruit, interview, hire, and manage account executives and brokers.
• Train brokers and executives on portfolio loan products and third-party systems.
• Address non-performance issues and implement improvement plans.
• Develop and maintain account executive and broker performance scorecards.
• Collaborate with other lines of business within Bank of Hope.
• Maintain knowledge of Bank of Hope policies and procedures.
• Ensure regional employees comply with laws and regulations.
• Participate in state mortgage banking trade association meetings.
• Register with NMLS and remain registered during employment.
• Other duties as assigned.

Skills

Management & Leadership

Communication skills

Mortgage banking knowledge

P&L management

Marketing & Sales knowledge

Customer service skills

Decision making

Financial reporting

Mortgage industry knowledge

NMLS registration

Tools

Encompass

Job description

Bank of Hope seeks a National Sales Manager for the Wholesale Mortgage Channel to drive loan originations through an extensive broker network. The role requires 10+ years in senior sales leadership and deep knowledge of wholesale mortgage operations and compliance.

You will lead a team of wholesale account executives and brokers, enhance processes, and ensure regulatory adherence. The position reports to the CMBO, has a strong focus on strategy, performance metrics, and cross-functional