Senior Loan Officer - Mortgage

Bank of Hope; Irvine (CA); On-site; USD 22,041 - 23,419; Full time

Job summary

Bank of Hope in Irvine, CA is seeking a Mortgage Loan Officer to originate and secure loans through Bank and Bank-approved lenders. You will educate customers on policy, rates, and fees, while maintaining full NMLS registration and compliance with applicable laws.

The role requires a minimum of 5 years banking experience, mortgage knowledge, and strong communication, analytical, and presentation skills. This full-time position offers competitive pay and benefits in a dynamic lending environment.

Qualifications

• High School Diploma required.
• Minimum 5 years banking experience, preferably in mortgage.
• Strong written and verbal communication skills.
• Knowledge of lending operations and bank regulations.

Responsibilities

• Sell Bank loan products and the loan products of Bank-approved investors or lenders.
• Develop new business and business sources for the Bank through its Branch network and marketing efforts.
• Develop new business and business sources for the Bank outside its Branch network.
• Strengthen awareness of the Bank, its history and its services among customers, potential customers and referral sources.
• Ensure compliance with all applicable federal, state and local laws.

Skills

Communication skills

Customer inquiries handling

Presentation skills

English writing

Analytical skills

Problem solving

Interpreting complex instructions

Analytical/math skills

Time management

Lending operations knowledge

Bank regulations knowledge

Education

High School Diploma

Job description

• Sale of the Bank’s loan products and the loan products of Bank-approved investors or lenders.
• Development of new business and business sources for the Bank through its Branch network and marketing efforts.
• Development of new business and business sources for the Bank outside its Branch network.
• Strengthening of an awareness of the Bank, its history and its services in customers and potential customers and in referral sources.
• A Mortgage Loan Officer must register in NMLS (Mortgage Loan Officer Full Name) and remain registered throughout the period he or she works for the Bank.
• A Mortgage Loan Officer may only secure loans through the Bank or the Bank-approved investors or lenders.
• A Mortgage Loan Officer must fully educate himself or herself on all applicable Bank policies and procedures and must strictly adhere to all such policies and procedures, including but not limited to those governing the provision of rate quotes and the locking of rates.
• A Mortgage Loan Officer must ensure full compliance with all applicable federal, state and local laws.
• All loans must be priced in accordance with the Bank of Hope-provided price sheet in effect at the time the Mortgage Loan Officer locks the loan.
• A Mortgage Loan Officer must timely collect all applicable fees as set forth in the Bank of Hope Corporate Fee Sheet then in effect, and a Mortgage Loan Officer may not waive any applicable fees without the prior written approval of [Branch or Regional Manager].
• Application Fees: Must be collected at the time of providing service.
• Appraisal Fees: Must be collected at the time of providing service.
• Corporate Fees: All corporate fees, add-ons and/or up charges, as set forth in the Bank of Hope Corporate Fee Sheet must be collected.
• Administrative Fees: The Bank charges an administrative fee associated with the closing of the loan.
• To ensure complete, accurate, and timely loan processing, data capture, and generation of business records, a Senior Mortgage Loan Officer may use only those data systems provided and used by the Bank; including but not limited to the loan origination system, prescribed automated underwriting systems (if applicable), and payroll and accounting systems. A Loan Officer may not use any other program or system without the prior written consent of Executive Vice President –Mortgage Lending.

• Sale of the Bank’s loan products and the loan products of Bank-approved investors or lenders.
• Development of new business and business sources for the Bank through its Branch network and marketing efforts.
• Development of new business and business sources for the Bank outside its Branch network.
• Strengthening of an awareness of the Bank, its history and its services in customers and potential customers and in referral sources.
• A Mortgage Loan Officer must register in NMLS (Mortgage Loan Officer Full Name) and remain registered throughout the period he or she works for the Bank.
• A Mortgage Loan Officer may only secure loans through the Bank or the Bank-approved investors or lenders.
• A Mortgage Loan Officer must fully educate himself or herself on all applicable Bank policies and procedures and must strictly adhere to all such policies and procedures, including but not limited to those governing the provision of rate quotes and the locking of rates.
• A Mortgage Loan Officer must ensure full compliance with all applicable federal, state and local laws.
• All loans must be priced in accordance with the Bank of Hope-provided price sheet in effect at the time the Mortgage Loan Officer locks the loan.
• A Mortgage Loan Officer must timely collect all applicable fees as set forth in the Bank of Hope Corporate Fee Sheet then in effect, and a Mortgage Loan Officer may not waive any applicable fees without the prior written approval of [Branch or Regional Manager].
• Application Fees: Must be collected at the time of providing service.
• Appraisal Fees: Must be collected at the time of providing service.
• Corporate Fees: All corporate fees, add-ons and/or up charges, as set forth in the Bank of Hope Corporate Fee Sheet must be collected.
• Administrative Fees: The Bank charges an administrative fee associated with the closing of the loan.
• To ensure complete, accurate, and timely loan processing, data capture, and generation of business records, a Senior Mortgage Loan Officer may use only those data systems provided and used by the Bank; including but not limited to the loan origination system, prescribed automated underwriting systems (if applicable), and payroll and accounting systems. A Loan Officer may not use any other program or system without the prior written consent of Executive Vice President –Mortgage Lending.
• Application Fees: Must be collected at the time of providing service.
• Appraisal Fees: Must be collected at the time of providing service.
• Corporate Fees: All corporate fees, add-ons and/or up charges, as set forth in the Bank of Hope Corporate Fee Sheet must be collected.
• Administrative Fees: The Bank charges an administrative fee associated with the closing of the loan.

Job Qualifications/Requirements

Education/Credentials

• Minimum Education Level: High School Diploma

Prior Experience

• Required: 5 years of banking experience, preferably in mortgage]

Technical Skills

• Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Required: Ability to respond effectively to the most sensitive inquiries or customer complaints.
• Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.
• Required: Proficient in writing in the English language
• Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
• Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Required: Good Analytical/Math skills
• Required: Effectively manage multiple deadlines and projects
• Required: Knowledge of lending operations, Note or International Dept. policies and procedures
• Required: Knowledge of bank regulations affecting customer accounts

The salary range for this full-time position is $16.50 - $17.00 hourly + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.