National Sales Manager

Modern Law PLLC; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Modern Law PLLC in Phoenix seeks a Sales Manager and Trainer to lead the client advocate team, turning calls into clients and delivering measurable growth.

You will design a scalable training program, coach intake staff on calls, follow-up and closing, and collaborate with marketing to improve lead quality and conversion rates.

Qualifications

• Experience coaching intake teams on calls, follow-up and closing.
• Ability to design and implement scalable training programs for growth.
• Ability to analyze conversion metrics and drive improvements.

Responsibilities

• Coach and train intake team on calls, follow-up, and closing.
• Build a training program that supports growth and scaling of the firm.
• Review calls and consultations and provide direct feedback.
• Track conversion rates and use data to fix issues.
• Collaborate with marketing to improve lead quality and follow-up.

Skills

Coaching

Training

Sales leadership

Intake optimization

Tools

CRM

Job description

Sales Manager and Trainer

Modern Law is Arizona’s largest and fastest-growing family law firm, with six offices across the Phoenix metro and Tucson. We need a Sales Manager and Trainer to lead and develop the client advocate team that turns calls and consultations into clients.

The clients we serve are often going through the hardest time of their lives. We need someone who can teach a team and develop a program that can handle the hundreds of calls we get each week.

What You’ll Do

• Coach and train our intake team on calls, follow-up, and closing
• Build a training program that supports the growth and scaling nature of the firm
• Review calls and consultations and give direct, specific feedback
• Track conversion rates and use the numbers to fix what isn’t working
• Work with marketing to improve lead quality and follow-up