National Retail Accounts Manager

Shades of grey HR; Humble (TX); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid Time Off

Paid Holidays

Bereavement Leave

Educational Assistance

Job summary

Shades of grey HR in Humble, TX is seeking a National Accounts Coordinator - Retail to grow and manage partnerships with major retailers such as Home Depot and Lowe's. This customer-facing role emphasizes relationship building, data-driven conversations, and driving account growth across sales, operations, logistics, and production teams.

You will oversee forecasting, inventory alignment, and cross-functional coordination, with Monday–Friday on-site work, plus occasional travel during peak

Qualifications

• 3+ years of experience in corporate account management, retail account management, sales, or customer success.
• Experience managing large retail or big-box accounts (Home Depot, Lowe's, Walmart, etc.).
• Sales-oriented mindset with a track record of growing, retaining, or expanding key accounts.
• Comfortable using Excel and reporting tools (formulas, pivot tables) to support account and sales decisions.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills — comfortable presenting to and negotiating with retail partners.

Responsibilities

• Own and grow relationships with large corporate retail accounts, acting as the primary point of contact.
• Identify growth opportunities and drive account expansion and retention.
• Deliver exceptional customer service while managing multiple priorities.
• Coordinate with sales, operations, production, and transportation teams to meet customer needs.
• Analyze sales trends and forecasts to support account strategy and planning.
• Support seasonal forecasting and inventory planning in partnership with operations.
• Monitor purchase orders, inventory, and logistics to ensure customer satisfaction.
• Prepare customer-facing presentations and reports to support sales conversations.
• Identify process improvements and opportunities to strengthen account performance.

Skills

Sales experience

Account management

Excel

Reporting

Cross-functional coordination

Education

Bachelor's degree

Tools

CRM software

ERP systems

Job description

Shades of grey HR in Humble, TX is seeking a National Accounts Coordinator - Retail to grow and manage partnerships with major retailers such as Home Depot and Lowe's. This customer-facing role emphasizes relationship building, data-driven conversations, and driving account growth across sales, operations, logistics, and production teams.

You will oversee forecasting, inventory alignment, and cross-functional coordination, with Monday–Friday on-site work, plus occasional travel during peak