National Programs Assistant.

Smithsonian Institution; Washington (District of Columbia); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible Spending Accounts

Health Insurance

Leave

Life Insurance

Long Term Care Insurance

Retirement Program

Recruitment incentives

Job summary

The Smithsonian Institution seeks a National Programs Assistant to support bilingual educational and public programs and related resources across NMAL’s national initiatives. The role involves planning, coordinating, and providing administrative support for events, travel, and operations, with a focus on responsive customer service to participants and partners.

You will help deliver outreach, develop educational activities, and collect evaluation data to measure program effectiveness, while

Qualifications

• Requires fluency in both written and spoken English and Spanish.
• Experience supporting programmatic, operational, or administrative activities.
• Ability to coordinate multiple priorities and maintain records.

Responsibilities

• Assist in planning, coordinating, and supporting educational, cultural and public programs.
• Provide administrative and logistical support for events, meetings, travel, and program operations.
• Maintain program records, registration information, schedules, and related documentation.
• Communicate effectively with participants, community partners, volunteers, and other stakeholders with high-quality customer service.
• Assist with program delivery and outreach, develop educational activities, and collect evaluation data.

Skills

Bilingual English/Spanish

Customer service

Event planning

Administrative support

Communication with stakeholders

Education

1 full academic year of related graduate level education

Superior academic achievement

Job description

Duties

The National Programs Assistant supports the development and implementation of bilingual (English/Spanish) educational and public programs, as well as related resources, that advance the priorities and objectives of NMAL’s national learning and public engagement initiatives.

In This Position, You Will

• Assist in planning, coordinating, and supporting educational, cultural and public programs.
• Provide administrative and logistical support for events, meetings, travel, and program operations.
• Maintain program records, registration information, schedules, and related documentation.
• Communicate effectively with participants, community partners, volunteers, and other stakeholders by providing high-quality customer service and collaborating closely with internal teams and colleagues.
• Assist with program delivery and outreach efforts, develop educational activities, and collect and analyze evaluation and attendance data to support program effectiveness.

Requirements

Conditions of employment

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer
• Males born after 12/31/59 must be registered with Selective Service.

Conditions of Employment

Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on

Experience:

You qualify for this position if you have one year of specialized experience equivalent to at least the GS-05 level in the Federal Service. For this position, specialized experience is defined as experience supporting programmatic, operational, or administrative activities; coordinating multiple priorities; maintaining records and documentation; providing customer service; and communicating effectively with internal and external stakeholders.

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Or Education:

1 full academic year of related graduate level education

OR

Superior academic achievement

Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the

Education

There is no basic education requirement.

NOTE:

Requires fluency in both written and spoken English and Spanish, as well as the flexibility to work occasional evenings, weekends, and holidays.

Recruitment Incentive:

Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note:

This statement does not imply nor guarantee an incentive will be offered and paid.

Selections may be made for vacancies across the Smithsonian Institution (SI).

By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

The Federal Government offers a comprehensive benefits package.

Please see Benefits at

• Flexible Spending Accounts -
• Health Insurance -
• Leave -
• Life Insurance -
• Long Term Care Insurance -
• Retirement Program -