National Programs Assistant

Smithsonian; Washington (District of Columbia); On-site; USD 42,000 - 52,000; Full time

Job summary

The Smithsonian Institution, located in Washington, DC, seeks a candidate for a public engagement role within the Audience Engagement, Learning and Public Engagement division at NMAL. The position emphasizes coordinating diverse priorities, maintaining records, and delivering customer service to internal and external stakeholders.

Qualified applicants may meet the experience threshold through paid or volunteer roles and education alternatives described by the agency.

Qualifications

• One year of specialized experience equivalent to GS-05 in the Federal Service.
• Experience supporting programmatic, operational, or administrative activities.
• Coordinating multiple priorities and maintaining records and documentation.
• Providing customer service and communicating effectively with internal and external stakeholders.

Skills

Specialized experience

Customer service

Effective communication

Education

Graduate level education (1 full academic year)

Superior academic achievement

Job description

The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in Audience Engagement, Learning and Public Engagement, National Museum of the American Latino (NMAL), Under Secretary for Museums and Culture, Smithsonian Institution (SI).

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-05 level in the Federal Service. For this position, specialized experience is defined as experience supporting programmatic, operational, or administrative activities; coordinating multiple priorities; maintaining records and documentation; providing customer service; and communicating effectively with internal and external stakeholders.

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Or Education: 1 full academic year of related graduate level education

OR

Superior academic achievement

Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards. Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.