National Partner & Business Development Lead

BBB National Programs, Inc.; McLean (VA); Presencial; USD 90.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Welfare Benefits

401k matching (up to 7%)

Flexible time off

On-site fitness center

Employee assistance program

Descripción de la vacante

BBB National Programs in McLean, VA is seeking a Manager, National Partner & Business Development to drive retention, engagement, and partnerships with major national partners. This role collaborates with leadership and cross-functional teams to advance program growth.

You will manage a portfolio, build engagement plans, maintain CRM records, and help achieve annual partner acquisition goals. The position is based on-site with three days in the office and offers comprehensive benefits.

Formación

• 4–7 years of experience in account management, partnership management, or business development.
• Strong relationship management and client service skills.
• Excellent communication and presentation abilities.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience using CRM systems (e.g., HubSpot).
• Strong organizational skills and attention to detail.

Responsabilidades

• Serve as a primary relationship manager for National Partners, ensuring high levels of satisfaction and retention.
• Develop and execute partner engagement plans to increase participation across programs, events, and initiatives.
• Proactively identify and mitigate retention risks through regular check-ins, feedback collection, and value reinforcement.
• Track and report on partner engagement metrics, retention rates, and strategic trends.
• Collaborate with internal stakeholders to deliver tailored experiences and solutions that align with partner priorities.
• Facilitate onboarding for new National Partners to ensure a seamless and high-value introduction to BBB National Programs.
• Identify opportunities to increase or expand partner involvement across additional programs and services.
• Support the Director in executing strategies to achieve annual National Partner acquisition goals.
• Assist in building and maintaining a robust pipeline of prospective National Partners.
• Conduct research on target organizations, industries, and key decision-makers.
• Prepare customized proposals, presentations, and outreach materials.
• Participate in outreach efforts, including meetings, calls, and follow-ups with prospective partners.
• Maintain accurate records of outreach and engagement activities in CRM systems.
• Clearly articulate the value of National Partnership and work cross-functionally to align partner interests with programs and events.
• Support the development of new engagement offerings and benefits that enhance partner value.
• Assist in planning and executing events that reinforce the value of National Partnership.
• Support conference sponsorship sales and partner participation.
• Ensure strong partner representation and engagement at BBB National Programs events.
• Partner with marketing, program teams, and leadership to ensure consistent messaging and partner experience.
• Utilize CRM tools to manage accounts, contacts, and engagement activities effectively.
• Provide regular reporting and insights on partner engagement and business development progress.

Conocimientos

Relationship management

Client service

Communication

Multitasking

Attention to detail

Herramientas

HubSpot CRM

Microsoft Office

Descripción del empleo

BBB National Programs in McLean, VA is seeking a Manager, National Partner & Business Development to drive retention, engagement, and partnerships with major national partners. This role collaborates with leadership and cross-functional teams to advance program growth.

You will manage a portfolio, build engagement plans, maintain CRM records, and help achieve annual partner acquisition goals. The position is based on-site with three days in the office and offers comprehensive benefits.