National Linen Logistics Coordinator

Peak Event Services, Inc.; Woburn (MA); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Company holidays

Medical, Dental, and Vision Insurance

Life and AD&D Insurance

Disability insurance

Telehealth services

FSAs

Employee Assistance Program

401(k) with employer matching

Job summary

Peak Event Services, Inc. in Woburn, MA seeks a Linen Inventory Coordinator to manage the national linen movement, outbound UPS orders, returns, and inter-store transfers, ensuring on-time delivery.

You will partner with sales, planning, warehouse, asset reconciliation, and finance, coordinating with UPS and clients to drive accurate records, timely fulfillment, and cost-effective shipping. Strong Excel and logistics experience are required.

Qualifications

• Experience in shipping, fulfillment, logistics, distribution, or inventory operations.
• Hands-on familiarity with UPS systems and parcel exception, claims, and refunds processes.
• Proficiency in Microsoft Excel for tracking shipments, transfers, and inventory movement.
• Experience with an order management, ERP, or rental management system; POR experience is a plus.
• Clear, confident written and verbal communication with clients, salespeople, warehouse teams, and carrier representatives.
• A proactive approach to problem-solving and meeting deadlines in a fast-paced environment.
• Ability to manage competing priorities and maintain inventory accuracy.

Responsibilities

• Manage all outbound UPS linen orders nationally - release, ship, and close orders in POR, including swatch orders.
• Review UPS exception notifications daily and alert the correct team or salesperson to address delays.
• Track delayed shipments and arrange reruns to ensure on-time delivery.
• Inform clients when shipments are being monitored or reruns are sent.
• Coordinate with UPS and clients to fulfill high-priority, last-minute requests.
• Schedule UPS pickups and verify inbound shipments; contact clients if a pickup is missed.
• Generate and send return labels to clients daily.
• Execute inter-store linen transfers including transfers to NY and Reverie partner locations.
• Maintain inventory accuracy; remove damaged items and monitor seven-day overbook.
• Review UPS invoice charges biweekly and report on shipping profitability and trends.

Skills

Strong organizational skills

Shipping, fulfillment, logistics

Experience with UPS systems

Microsoft Excel proficiency

ERP/rental management system knowledge

Clear written and verbal communication

Problem-solving

Independent worker

Cross-functional collaboration

Education

High school diploma or equivalent

Degree in logistics / supply chain / business (preferred)

Tools

POR system

UPS tracking systems

ERP software

Job description

Peak Event Services, Inc. in Woburn, MA seeks a Linen Inventory Coordinator to manage the national linen movement, outbound UPS orders, returns, and inter-store transfers, ensuring on-time delivery.

You will partner with sales, planning, warehouse, asset reconciliation, and finance, coordinating with UPS and clients to drive accurate records, timely fulfillment, and cost-effective shipping. Strong Excel and logistics experience are required.