National Client Strategy Manager

Unum; Portland (ME); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Award-winning culture

Diversity & inclusion

Incentive plans

Health benefits

PTO + volunteering

401(k) 9.5% match

Mental health support

Career advancement

Student loan repayment

Tuition reimbursement

Flexible work environments

Job summary

Unum is seeking a Home Office National Client Manager (HO NCM) to maintain consultative relationships with complex group and integrated customers nationwide, overseeing cases with 2,000+ lives. You will develop customized service strategies and drive growth, retention, and persistency across the block.

This role offers flexible work environments and eligibility for both remote and field-based arrangements, with responsibility for strategic client management, renewal planning, and collaboration

Responsibilities

• Implementation and Ongoing Client Service: Lead resources to meet client needs and ensure successful implementation with partner teams.
• Strategic Planning and Execution: Own national account strategy; develop and execute customized business plans; support renewal planning and client engagement.
• Benefit Education and Enrollment: Drive enrollment strategies and maximize outcomes for benefits programs; leverage knowledge of broker and third-party relationships.
• Client Consultation: Provide expert guidance on health management strategies and identify opportunities for growth on assigned blocks of business.

Job description

Unum is seeking a Home Office National Client Manager (HO NCM) to maintain consultative relationships with complex group and integrated customers nationwide, overseeing cases with 2,000+ lives. You will develop customized service strategies and drive growth, retention, and persistency across the block.

This role offers flexible work environments and eligibility for both remote and field-based arrangements, with responsibility for strategic client management, renewal planning, and collaboration