National Accounts Strategic Account Executive

Health Care Service Corporation; Georgia; Hybrid; USD 78,000 - 117,000; Full time

Job summary

Health Care Service Corporation in Georgia is seeking a results-driven account management professional to support sales and renewals with hospital clients. This hybrid role combines in-office client visits three days a week with two days remote work, offering opportunities to analyze accounts, prepare proposals, and collaborate across teams.

You will build enduring client relationships, identify insurance and service needs, and drive retention through tailored solutions while staying compliant

Qualifications

• Bachelor degree with 4 years in Account Management, Insurance, Sales or Health Care, or 8 years in the field.
• State General Lines Agent license or obtain within 90 days of starting.
• Experience presenting to large audiences and building customer relationships.
• Clear verbal and written communication; in-depth industry knowledge.
• Knowledge of HCSC products and marketing related to Account Management.
• Sales negotiation and project management skills; decision-making ability.
• Proficiency with MS Office and CRM systems; CRM experience preferred.

Responsibilities

• Manage block of existing accounts to meet retention targets.
• Identify customer insurance and service needs and meet them.
• Establish and maintain excellent relationships with existing accounts.
• Act as liaison between the company, clients and brokers to resolve inquiries.
• Analyze utilization reports to determine the best product mix.
• Collaborate with internal departments to provide answers and service.
• Maintain knowledge of HCSC products, services, systems and processes.
• Stay informed about competitor products and insurance trends.
• Travel to meet clients; support enrollment sessions and proposals.

Skills

Experience presenting

Relationship building

Verbal and written communication

Industry knowledge

Knowledge of HCSC products

Decision making

Marketing knowledge (Account Mgmt)

Sales negotiation

Project management

Consensus & conflict management

MS Office proficiency

Communication with clients and brokers

Education

Bachelor degree with 4 years in Account Management/Insurance/Sales/Health Care or 8 years in same

General Lines Agent license or license within 90 days

Bachelor or Master in Business/Health Care Administration/Liberal Arts/Finance

Tools

CRM

BlueCHIP/BlueSTAR/accums

CRM/Contact management systems

Salesforce or comparable sales database

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This is a Hybrid role, three days in office/client visits and two days remote.

This Position Is Responsible For Supporting Sales Or Account Management Personnel In The Prospecting, Acquiring Or Renewing Business. Responsibilities Can Include Conducting Research On Inquiries, Resolving Issues By Working Across Divisions, Assisting In Gathering Information For Proposals, Maintaining Databases, Preparing Reports And Conducting Analysis, Participating In Meetings With Clients And Brokers, And Assisting Or Participating In Enrollment Sessions. As An Experienced, Subject Matter Expert, Can Assist/Mentor Team Members And Assist With Special Projects.

This position is responsible for ensuring continued and increased growth by negotiating renewals or selling products and services to existing customers, including Hospital clients, understanding customer needs, and providing customer support. Ability to travel. This is a Hybrid role, three days in office/client visits and two days remote.

• Manage block of existing accounts to meet retention targets.
• Identify customer insurance needs and service needs and successfully meet those needs.
• Establish and maintain an excellent working relationship with existing accounts.
• Act as point of contact for issues/concerns and serve as liaison between the company and other principals in resolving inquiries regarding all issues of concern.
• Block of accounts will include Hospital accounts which have unique needs and custom requirements that necessitate out of the box thinking, research of requested capabilities, complex problem solving and development of creative solutions.
• Analyze utilization reports to determine best mix of products to meet customer needs.
• Work closely with internal departments to provide answers and service to customers.
• Maintain current knowledge of HCSC products, services, systems, and processes.
• Maintain knowledge of competitor’s products and insurance trends.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc. along with internal provider teams
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain effective communication with management regarding development within areas of assigned responsibilities and perform special projects as requested or requested by the appropriate Marketing Manager.

Required Job Qualifications

• Bachelor degree and 4 years experience in Account Management, Insurance/Sales or Health Care field OR 8 years experience in Account Management, Insurance/Sales or Health Care field.
• State General Lines Agent license or obtain General Lines Agent license within 90 days of starting in role.
• Experience presenting in front of a large audience.
• Experience building customer relationships.
• Clear and concise verbal and written communication skills.
• Requires in-depth industry knowledge.
• Knowledge of HCSC products.
• Decision-making skills.
• Knowledge of marketing (related to Account Management) and management techniques.
• Sales negotiation skills.
• Project management skills.
• Consensus building and conflict management skills.
• PC proficiency to include MS Office products.

Preferred Job Qualifications

• Bachelor or Master Degree in Business, Health Care Administration, Liberal Arts or Finance.
• HCSC systems knowledge (BlueCHIP, BlueSTAR, accums, CRM, contact management).
• Knowledge of industry trends (including competitor products).
• Salesforce or comparable sales database experience.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$78,300.00 - $117,300.00

Exact compensation may vary based on skills, experience, and location.