National Account Manager I

Health Care Service Corporation; Nebraska; Hybrid; USD 66,000 - 100,000; Full time

Job summary

Health Care Service Corporation in Austin, TX, is seeking a role to support Account Management in renewing clients within an assigned book of business. You will interact with brokers and clients, perform inquiries research, coordinate internal processes, and help prepare reports.

You may travel to client meetings and health fairs; strong communication and MS Office skills are essential. A license or license within 90 days, plus a Bachelor's degree or comparable experience, are required.

Qualifications

• Must have State General Agent Insurance License or obtain within 90 days.
• Bachelor Degree and 1 year in health insurance/service/sales/marketing or 3 years in health insurance field.
• Strong organizational and project implementation skills; effective communication.
• Proficient PC skills including Excel, Word, and PowerPoint.
• Willingness to travel occasionally.

Responsibilities

• Support Account Executives to renew clients within assigned book of business.
• Develop relationships with clients and brokers/consultants.
• Research inquiries from clients and brokers/consultants.
• Coordinate research with internal teams and present updates.
• Attend client meetings, health fairs, and enrollment meetings.
• Gather data and maintain databases; prepare utilization reports.
• Respond to questions regarding benefits and options.

Skills

Organizational skills

Project implementation

Phone customer service

Presentation skills

Verbal communication

Written communication

PC proficiency (Excel, Word, PowerPPT)

Travel willingness

Education

Bachelor Degree

Associate Degree preferred

Tools

Excel

Word

PowerPoint

Sales system

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is hybrid 3 days a week in the office and 2 days a week remote. This role will be based out of the Austin Sales Office.

Responsible For Supporting Sales Or Account Management Personnel In The Prospecting. Acquiring Or Renewing Of Business. Responsibilities Can Include Conducting Research On Inquiries, Resolving Issues By Working Across Divisions. Communicating With Brokers And Clients. Assisting In Gathering Information For Proposals. Maintaining Databases. Preparing Reports And Conducting Analysis. And Assisting Or Participating In Enrollment Sessions.

Job Description Summary

Responsible for supporting Account Management personnel in the renewal of clients within assigned book of business. Responsibilities include communicating with brokers and clients; conducting research on inquiries; resolving issues with assistance from internal operational teams; preparing reports and conducting analysis; attending health fairs and enrollment meetings as required.

Responsibilities

• Support Account Executives to renew clients within assigned book of business
• Develop relationships with clients and brokers/consultants
• Research inquiries received from clients & brokers/consultants
• Coordinate research through internal contacts and operational teams
• Respond directly to customer or company representative with updates and resolution
• Coordinate meetings, including agendas and presentation materials
• Attend client meetings, health fairs and enrollment meetings as required
• Gather data, create and/or maintain databases.
• Research and prepare utilization reports. Summarize and analyze results
• Respond to questions from prospects regarding benefit information and available benefit options.
• Obtain and maintain Texas Life/Health license
• May include travel to client meetings, health fairs and enrollment meetings

Required Job Qualifications: (Specify the minimum level of education, experience, knowledge and skill needed to perform this job.) * Must have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the role * Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making * Organizational and project implementation skills, phone customer service skills, presentation skills * Verbal and written communications skills to interact to interact with internal and external contacts * PC proficiency to include Excel, Word, PowerPoint. and sales system * Willingness and ability for occasional travel * Associate or Bachelor Degree Preferred Job Qualifications: (Specify the preferred level of education, experience, knowledge and skill desired when filling this job.) * Associate or Bachelor Degree

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$66,400.00 - $99,600.00

Exact compensation may vary based on skills, experience, and location.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!