National Accounts Quoted Services Sales Specialist

Johnson Controls International; Harvard (MA); On-site; USD 43,000 - 45,000; Full time

Job summary

Johnson Controls, Inc. is seeking a NA Deficiency Sales Specialist to drive quoted service sales for life safety systems, including fire alarm and security. You will create service requests, partner with estimators, and notify the local office when scheduling is needed.

You will follow up on approvals, answer questions about quotes, and ensure purchase orders are obtained where required. Strong communication and MS Office skills are essential for success.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s degree or higher preferred.
• Excellent written and verbal communication skills required.
• Must be able to work with minimal supervision.
• Proficient with Microsoft Office, including Outlook, Excel, Word and PowerPoint.
• Previous inside sales experience preferred.
• Previous industry experience preferred.

Responsibilities

• Receive prepared quotes and submit for customer approval via email or portal upload.
• Follow up with customers on approval status via email and phone at set intervals.
• Answer customer questions about their quotes.
• Ensure receipt of a purchase order when required.
• Create service requests for all approved quotes and notify the local office for scheduling.
• Perform other duties as required.

Skills

Written & verbal communication

Independent work

Inside sales experience

Industry knowledge

Education

High School Diploma

Bachelor’s degree preferred

Tools

MS Office

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

NA Deficiency Sales Specialist

What you will do:

The primary function of this position is to sell quoted service for repairs and maintenance on life safety systems, including fire alarm, suppression, sprinkler, and security for an assigned portfolio of National Account customers. Once the work is approved, you will create a service request for the repairs and notify the local office that the work is ready to be scheduled. You will partner with the estimator(s) in your portfolio to quickly deliver quotes for deficient systems and provide a low effort experience for our customers.

How you will do it:

• Receive prepared quotes and submit for customer approval via email or portal upload.
• Follow up with customers on approval status via email and phone at set intervals.
• Answer customer questions about their quotes.
• Ensure receipt of a purchase order when required.
• Create service requests for all approved quotes and notify the local office for scheduling.
• Perform other duties as required.

What we look for:

• High School Diploma or equivalent required. Bachelor’s degree or higher preferred.
• Excellent written and verbal communication skills required
• Must be able to work with minimal supervision.
• Proficient with Microsoft Office, including Outlook, Excel, Word and PowerPoint
• Previous inside sales experience preferred
• Previous industry experience preferred

HIRING HOURLY RANGE: $31.25 - $32.70 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.