National Accounts Quoted Services Sales Specialist

Johnson Controls; Harvard (MA); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls seeks an NA Deficiency Sales Specialist to sell quoted service for repairs and maintenance on life safety systems for national accounts. You will create service requests and coordinate with estimators to deliver quotes, ensuring a low-effort experience for customers.

Requirements include a high school diploma (bachelor’s preferred), excellent communication skills, and proficiency in MS Office. Prior inside sales and industry experience are preferred.

Qualifications

• High School Diploma or equivalent required; bachelor’s degree preferred.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Previous inside sales and industry experience preferred.

Responsibilities

• Submit prepared quotes for customer approval via email or portal upload.
• Follow up with customers on approval status via email and phone at set intervals.
• Answer customer questions about their quotes.
• Ensure receipt of a purchase order when required.
• Create service requests for all approved quotes and notify the local office for scheduling.

Skills

Communication skills

Self supervision

Inside sales experience

Industry experience

Education

High School Diploma or equivalent

Bachelor's degree or higher preferred

Tools

Microsoft Office (Outlook, Excel, Word, PowerPoint)

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

NA Deficiency Sales Specialist

What You Will Do

The primary function of this position is to sell quoted service for repairs and maintenance on life safety systems, including fire alarm, suppression, sprinkler, and security for an assigned portfolio of National Account customers. Once the work is approved, you will create a service request for the repairs and notify the local office that the work is ready to be scheduled. You will partner with the estimator(s) in your portfolio to quickly deliver quotes for deficient systems and provide a low effort experience for our customers.

How You Will Do It

• Receive prepared quotes and submit for customer approval via email or portal upload.
• Follow up with customers on approval status via email and phone at set intervals.
• Answer customer questions about their quotes.
• Ensure receipt of a purchase order when required.
• Create service requests for all approved quotes and notify the local office for scheduling.
• Perform other duties as required.

What We Look For

• High School Diploma or equivalent required. Bachelor’s degree or higher preferred.
• Excellent written and verbal communication skills required
• Must be able to work with minimal supervision.
• Proficient with Microsoft Office, including Outlook, Excel, Word and PowerPoint
• Previous inside sales experience preferred
• Previous industry experience preferred

HIRING HOURLY RANGE: $31.25 - $32.70 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.