National Accounts Manager

AB Volvo; Greensboro (NC); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic National Account Manager to drive sales and customer satisfaction. This role involves achieving sales objectives, managing customer relationships, and utilizing advanced sales tools. You will be at the forefront of shaping sustainable transport solutions, collaborating with talented teams to deliver exceptional value to clients. If you are a results-driven professional with a passion for sales and a knack for negotiation, this opportunity is your chance to make a significant impact in a forward-thinking organization. Join us and help create a better future through innovative transport solutions.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Tax-Deferred Retirement Plans

Career Development Programs

Flexible Work Hours

Internal Mobility Opportunities

Qualifications

• 5-10 years of direct sales and account management experience.
• Strong financial and analytical skills required.
• Familiarity with Mack Sales tools and processes.

Responsibilities

• Achieve annual sales and gross profit objectives.
• Manage customer relationships through CRM.
• Lead cross-functional teams to deliver customer satisfaction.

Skills

Sales Management

Financial Analysis

Negotiation Skills

Customer Relationship Management

Consultative Selling

Education

Bachelor’s Degree in Finance

Bachelor’s Degree in Business Management

Tools

Salesforce

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Oracle Database Management

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

The National Accounts team exists to sell Mack Trucks, achieving assigned annual sales objectives and accelerating the growth of the rolling population. Optimizing operating leverage, delivering customer satisfaction, and creating value for our Mack dealer partners is important. The national fleet (customers) we serve have geographic requirements that can be best serviced by the consolidated services and business planning of the national accounts team.

National Account Managers are responsible for achieving annual sales objectives, delivering financial performance for their assigned portfolio, and optimizing customer satisfaction.

As a preferred candidate, you will have familiarity with Mack Sales tools and processes. You should be able to interact confidently with C-level executives and lower organizational levels. You bring a consultative approach with the ability to build executive-level quotations. You are an exceptional leader and team player, capable of providing timely and complete resolutions to problems. A record of sales success and CRM/pipeline management experience is required. You are a business professional with strong business and financial acumen, skilled in negotiating with customers and corporately.

This position can be located in any major U.S. city close to a large airport hub.

Who are you?

Key Responsibilities/Accountabilities

• Achieve assigned annual sales and gross profit objectives within the portfolio of assigned customers.
• Fully engage in using our sales process and managing customer relationships, opportunity pipeline, and sales activities through our CRM.
• Sell the full Mack offering of products and services, ensuring customers understand Mack’s capabilities.
• Develop relationships and strategies to successfully acquire new sales.
• Communicate effectively, both verbally and in writing, including delivering professional executive-level presentations.
• Negotiate sales transactions effectively.
• Lead and follow up cross-functionally to resolve problems impacting customers.
• Demonstrate high proficiency with software applications such as Word, Excel, PowerPoint, and database management tools like Oracle.
• Lead cross-functional teams to deliver customer satisfaction and achieve sales and financial targets.
• Maintain thorough knowledge and administration of current sales policies.
• Coordinate trade and trade-back information with the remarketing group to establish trade values and provide documentation.
• Work with pricing colleagues to analyze, develop, and propose complex deals.
• Have a broad understanding of finance instruments, including terms, types, and usage as they pertain to customers.
• Manage relationships with body companies and other post-production entities to ensure customer satisfaction.
• Establish effective, ethical working relationships with customers, dealers, peers, and supporting departments to meet sales objectives.
• Consistently exceed goals and objectives.
• Use financial analysis to evaluate and act on strategic opportunities.
• Resolve differences productively, often viewing conflicts as opportunities.
• Build and deliver business solutions that provide customer value.
• Quickly learn and adopt new technologies.
• Establish clear responsibilities and processes for monitoring work and measuring results.
• Create strategies that connect vision with action, demonstrating a passion for the success of Mack and its dealer partners.

Preferred Education and Experience

• Bachelor’s Degree in finance, sales, accounting, business management, or related fields, or equivalent experience.
• Five to ten years of direct sales and account management experience.
• Strong financial and analytical skills.
• Experience with Salesforce/CRM is preferred.

What’s in it for you?

Here are some benefits we offer:

• Competitive medical, dental, and vision insurance.
• Numerous career opportunities and internal mobility within our global organization.
• State-of-the-art training and personal development programs.
• PTO and tax-deferred retirement plans, varying by business.

We also offer additional benefits and programs to help balance work and personal life. We will gladly share more details during the interview process or in your offer letter.

At Volvo Group, we promote a transparent and motivating compensation approach, considering factors like geographic location, skills, education, and experience. We prioritize pay equity and internal fairness in our offers.

Ready for the next move?

If you're excited to bring your skills and ideas, we look forward to hearing from you. Apply today!

All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We value your data privacy and do not accept applications via mail.

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows everyone to bring their authentic self to work and thrive in a safe, supportive environment. We are committed to removing barriers to entry, so please apply even if you feel you may not meet every qualification. Let us decide.

Joining Volvo Group means working with iconic brands and being part of a global leader in industrial solutions, harnessing automation, electromobility, and connectivity.

Our passionate team aims for high performance, teamwork, and continuous learning. We foster a supportive, respectful, and caring workplace culture.

If you want to grow and make an impact, join us in creating a better society for future generations.