National Accounts Growth & Support Specialist

Georgia-Pacific LLC; Green Bay (WI); Hybrid; USD 60,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts / HSA

Life insurance

Disability insurance

Retirement plan

Paid vacation/time off

Educational assistance

Infertility assistance

Paid parental leave

Adoption assistance

Job summary

Georgia-Pacific LLC is seeking a National Account Support Specialist to collaborate with National Account Sales and Distribution teams in Green Bay, WI. The role supports key accounts, analyzes sales data, and drives process improvements while traveling up to 10% and maintaining CRM accuracy.

The position offers a hybrid schedule with 2 days remote and 3 days in the Green Bay office, and compensation is commensurate with experience.

Qualifications

• Bachelor’s degree in business, sales, or a related field.
• Experience working with Microsoft Office Suite (Outlook, Teams, PowerPoint, Word, Excel).
• Experience managing multiple projects in a fast-paced environment.
• Willing to travel up to 10%.

Responsibilities

• Account Management Support: Partner with National Account Managers in the day-to-day management of key accounts, including handling inquiries, resolving issues, and maintaining accuracy within business processes.
• Data Analysis and Reporting: Pull & analyze sales data to provide actionable insights that support strategic account strategies. Generate regular reports to track performance and identify areas for growth.
• Process Improvement: Identify areas for process improvement within account management operations and implement strategies to enhance efficiency and effectiveness.
• Communication and Coordination: Serve as a liaison between key partners and internal departments to ensure alignment and effective communication and fulfill client requirements.
• Customer Relationship Management: Maintain accurate and up-to-date records of customer interactions and account activities using CRM tools and systems.
• End User Support: Provide comprehensive support for the end users of GP Pro products through various channels including emails, calls, and chat, ensuring timely and effective resolution of user inquiries and issues.

Skills

Bachelor's degree in business, sales,或

Education

Bachelor’s degree in business, sales, or a related field

Tools

Microsoft Office Suite

Job description

Georgia-Pacific LLC is seeking a National Account Support Specialist to collaborate with National Account Sales and Distribution teams in Green Bay, WI. The role supports key accounts, analyzes sales data, and drives process improvements while traveling up to 10% and maintaining CRM accuracy.

The position offers a hybrid schedule with 2 days remote and 3 days in the Green Bay office, and compensation is commensurate with experience.