National Accounts Customer Success Leader

Lennox International; Fort Lauderdale (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Lennox National Account Services, a part of Lennox International, is seeking a Customer Success Leader to drive growth in maintenance and service offerings for national accounts in the US. You will nurture post-sales relationships, ensure contractual performance, and expand services through operational excellence and customer satisfaction.

You will develop new prospects, manage key accounts, and collaborate with Customer Experience Specialists to deliver high-value outcomes.

Responsibilities

• Drive growth in maintenance and service offerings for national accounts.
• Nurture post-sales relationships and ensure contractual performance.
• Expand services through operational excellence and customer satisfaction.
• Develop new prospects and manage key accounts.
• Collaborate with Customer Experience Specialists to deliver high-value outcomes.
• This leadership role requires strategic thinking and cross-functional collaboration.

Job description

Lennox National Account Services, a part of Lennox International, is seeking a Customer Success Leader to drive growth in maintenance and service offerings for national accounts in the US. You will nurture post-sales relationships, ensure contractual performance, and expand services through operational excellence and customer satisfaction.

You will develop new prospects, manage key accounts, and collaborate with Customer Experience Specialists to deliver high-value outcomes.