National Accounts Admin & Data Coordinator

Family Fare, LLC; Byron Township, Northern (MI, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Total Rewards benefits package

Job summary

SpartanNash, a food solutions company based in Byron Center, Michigan, is seeking an administrative support specialist for its National Accounts team. The role involves managing department records, customer and item setups, and data entry to ensure accurate information across systems.

Responsibilities include timely order entry, issue tracking, data compilation for reports, and collaboration with other departments to resolve problems.

Qualifications

• Associates degree required or translatable experience.
• 2-3 years of experience in customer service.
• Good written and verbal communication skills.
• Strong organizational, prioritization and attention to detail.
• Strong data entry skills.
• Ability to maintain confidential information.
• Ability to exercise discretion and independent judgement for routine needs.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Support customer, vendor and item setups (UPC codes).
• Data entry and administration of department record keeping system(s).
• Enter orders into the system in a timely and accurate manner.
• Track, maintain, update and correct orders and resolve issues as necessary.
• Ensure customer issues are addressed in a timely manner.
• Follow issues through to completion and partner with other departments as necessary to ensure resolution.
• Compile data and/or conduct research for inclusion in reports, and prepare reports as required for internal and/or external customers.
• Inform clients of unforeseen delays or problems.
• Ability to work independently.
• Assist department with special projects and assignments as requested.

Skills

Customer service

Data entry

Written and verbal communication

Organizational skills

Attention to detail

Education

Associates degree

Tools

MS Office (Word, Excel, PowerPoint)

Job description

SpartanNash, a food solutions company based in Byron Center, Michigan, is seeking an administrative support specialist for its National Accounts team. The role involves managing department records, customer and item setups, and data entry to ensure accurate information across systems.

Responsibilities include timely order entry, issue tracking, data compilation for reports, and collaboration with other departments to resolve problems.