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Johnson Controls is a global leader in smart, healthy, and sustainable buildings, seeking a National Account Manager - Security to grow strategic national accounts across multiple site locations. You will manage opportunity identification, pre-sales planning, deal execution, post-sales installation planning, and follow-up to ensure customer satisfaction and long-term growth.
In this role, you will contact and secure new business accounts, drive growth with current customers, and collaborate with
Johnson Controls is a global leader in smart, healthy, and sustainable buildings, with a strong focus on security, service, and customer outcomes. In this role, you will manage and grow strategic national accounts helping customers protect their operations while expanding long-term business relationships. As a National Account Manager - Security, you will develop and expand existing and new national accounts, drive new sales opportunities with current customers, and secure new business accounts with multiple site locations. You will lead assigned accounts from opportunity identification through pre-sales planning, deal execution, post-sales installation planning, and follow-up to support customer satisfaction and long-term growth.
Develop and expand existing and new national accounts within a defined territory. Drive new sales opportunities with existing customers and position the business for continued success. Personally contact and secure new business accounts, including customers with multiple site locations across the Country. Lead all aspects of assigned accounts, including opportunity identification, pre-sales planning, deal execution, post-sales installation planning, and follow-up. Resolve customer issues related to invoicing, service, and other post-sales matters to support satisfaction and repeat business. Achieve targeted sales growth for national accounts at a rate and profit margin consistent with the national business plan. Build and maintain strong relationships with facilities, loss prevention, IT, finance, and other key decision makers at multiple levels. Work with the Sales Director to support profitability goals and develop a sound business plan aligned with growth and market share targets. Use internal support resources, including Customer Monitoring Centers (CMC), National Account Service Center (NASC), Business Operations, support teams, and Johnson Controls sales and service offices (SSO). Provide current market information, including trends, sales techniques, product applications, and suggested marketing programs. Support and implement promotional programs with management and Corporate Marketing. Maintain high-quality, timely service to customers to maximize retention and grow the RIF base for assigned accounts. Own your portfolio with accountability, integrity, and a strong commitment to safe, professional execution. Stay close to the customer by understanding priorities across multiple departments and removing obstacles quickly. Use proactive account planning, regular contact, and disciplined follow-through to deepen relationships and grow revenue. Apply candor, market insight, and continuous improvement to refine sales strategies and strengthen outcomes over time. Win as one team by working closely with Sales, CMC, NASC, Business Operations, Corporate Marketing, and SSO partners. Act as a central point of contact so customer needs are handled efficiently and service delivery remains responsive. Visit customers in person to conduct QBRs.
Salary Range: HIRING SALARY RANGE: $83,000-129,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
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Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.