National Account Sales, Security

Johnson Controls, Inc.; Brecksville (OH); On-site; USD 83,000 - 129,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. is seeking a National Account Manager - Security to manage and grow strategic national accounts, protecting operations while expanding long-term relationships.

You will lead accounts from opportunity identification through pre-sales planning, deal execution, post-sales installation planning, and follow-up to support customer satisfaction. You will develop and expand national accounts across multiple sites, drive new sales opportunities with current customers, and

Qualifications

• College degree in sales/marketing or related field.
• 5+ years commercial sales experience, incl. 3+ years in major accounts in security.
• Proven ability to access senior corporate contacts.
• Strong oral and written communication skills.
• Willingness to travel 25%+.

Responsibilities

• Develop and expand existing and new national accounts within a defined territory.
• Drive new sales opportunities with existing customers and position the business for continued success.
• Contact and secure new business accounts with multiple site locations across the country.
• Lead all aspects of assigned accounts from identification through post-sales planning and follow-up.
• Resolve invoicing, service, and post-sales issues to support satisfaction and repeat business.
• Achieve targeted sales growth for national accounts with profitable margins.
• Build relationships with facilities, loss prevention, IT, finance and other decision makers.
• Collaborate with Sales Director and internal teams to support profitability and growth.

Skills

Commercial sales

Major accounts sales (security)

Corporate contacts

Communication skills

Travel willingness

Education

College Degree in Sales/Marketing or related field

Job description

What you will do

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, with a strong focus on security, service, and customer outcomes. In this role, you will manage and grow strategic national accounts helping customers protect their operations while expanding long-term business relationships.

As a National Account Manager - Security, you will develop and expand existing and new national accounts, drive new sales opportunities with current customers, and secure new business accounts with multiple site locations. You will lead assigned accounts from opportunity identification through pre-sales planning, deal execution, post-sales installation planning, and follow-up to support customer satisfaction and long-term growth.

How you will do it

• Develop and expand existing and new national accounts within a defined territory.
• Drive new sales opportunities with existing customers and position the business for continued success.
• Personally contact and secure new business accounts, including customers with multiple site locations across the Country.
• Lead all aspects of assigned accounts, including opportunity identification, pre-sales planning, deal execution, post-sales installation planning, and follow-up.
• Resolve customer issues related to invoicing, service, and other post-sales matters to support satisfaction and repeat business.
• Achieve targeted sales growth for national accounts at a rate and profit margin consistent with the national business plan.
• Build and maintain strong relationships with facilities, loss prevention, IT, finance, and other key decision makers at multiple levels.
• Work with the Sales Director to support profitability goals and develop a sound business plan aligned with growth and market share targets.
• Use internal support resources, including Customer Monitoring Centers (CMC), National Account Service Center (NASC), Business Operations, support teams, and Johnson Controls sales and service offices (SSO).
• Provide current market information, including trends, sales techniques, product applications, and suggested marketing programs.
• Support and implement promotional programs with management and Corporate Marketing.
• Maintain high-quality, timely service to customers to maximize retention and grow the RIF base for assigned accounts.
• Own your portfolio with accountability, integrity, and a strong commitment to safe, professional execution.
• Stay close to the customer by understanding priorities across multiple departments and removing obstacles quickly.
• Use proactive account planning, regular contact, and disciplined follow-through to deepen relationships and grow revenue.
• Apply candor, market insight, and continuous improvement to refine sales strategies and strengthen outcomes over time.
• Win as one team by working closely with Sales, CMC, NASC, Business Operations, Corporate Marketing, and SSO partners.
• Act as a central point of contact so customer needs are handled efficiently and service delivery remains responsive.
• Visit customers in person to conduct QBRs

What we look for

Required

• College Degree in Sales/Marketing or other related field preferred.
• Minimum of five (5) years of commercial sales experience, including three (3) years of major accounts sales of electronic security or related validated experience within a large corporation.
• Proven sales ability with high-level corporate contacts.
• Ambitious attitude, leadership ability and ability to be a great teammate at all levels.
• Excellent oral and written communication skills.
• Ability to comprehend and make valid contributions to developing a business plan, including sales and marketing strategies.
• Ability to Travel 25%+

Salary Range: HIRING SALARY RANGE: $83,000-129,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us