National Account Manager- The Home Depot

Allegion; New York (NY); Remote; USD 90,000 - 130,000; Full time

Job summary

Allegion is seeking a National Account Manager to lead strategic development for Home Depot and Pro channels. You will build quarterly and annual business plans, manage negotiations, and drive revenue, margin, and in‑store execution through close collaboration with Field Teams, Space Planners, and Channel Marketing.

Qualified candidates will have 3–5+ years in account management or retail sales, strong data analytics, and experience with Home Depot platforms.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or related discipline.
• 3–5+ years of account management or retail sales in B2B/e-commerce.
• Experience partnering with major retailers (Home Depot) is strongly preferred.

Responsibilities

• Develop and execute annual business plans and promotions for HomeDepot.com and Pro channels.
• Lead strategic negotiations, pricing, and promotional funding with key merchants.
• Analyze POS data to drive topline growth, margin, and category performance.
• Coordinate cross‑functional teams across Sales, Marketing, Finance, and Supply Chain.
• Ensure flawless in‑store execution, POG compliance, and bay integrity.

Skills

Account management

Retail sales

Data analytics

Excel proficiency

Education

Bachelor's degree

Tools

CRM systems

Job description

Creating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

National Account Manager – The Home Depot

As the National Account Manager – The Home Depot, you will drive commercial strategy, revenue growth, and merchant relationships across both HomeDepot.com and the expanding Pro channel. You will lead high-impact commercial negotiations, Product Line Reviews (PLRs), and promotional roadmaps while partnering directly with Field Teams and Space Planners to ensure flawless in-store execution, POG compliance, and bay integrity. Leveraging POS data analytics and close cross‑functional alignment across Supply Chain, Marketing, and Product Management, you will consistently deliver on top‑line sales, margin targets, and operational excellence.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do:

Account Strategy & Customer Relationship Management

Point of Contact:

Serve as a key contact for HomeDepot.com and Pro; meet regularly with HomeDepot.com and Pro Merchants, and Brand Advocate via Microsoft Teams, phone, and in-person meetings.

Strategic Business Planning:

Develop, execute, and monitor annual business plans and tactical initiatives (such as promotional calendars, pricing strategies, new product introductions, and online catalog management); provide strategic input, feedback, and recommendations to the Director of Sales to help build annual operating plans. Strategic business planning across both THD.com and Pro.

Customer Needs & Upselling:

Continuously evaluate customer needs, propose high‑impact solutions, and identify cross‑selling and upselling opportunities across product categories.

Governance & Operations:

Ensure high customer satisfaction by resolving operational issues; oversee and execute actions related to disputes, customer returns, fines, deductions, and vendor compliance.

Pro Channel Expansion:

Expanded Quote Center oversight to align with THD’s broader push into Pro.

PLR Strategy:

Strategic development, planning, and setup for Product Line Reviews (PLR).

Store Execution & Field Team Collaboration

In-Store Merchandising & Execution:

Partner with the

Field Team

and

Channel Marketing

to support store execution, resets, bay merchandising integrity, off‑shelf placements, and promotional event rollouts.

Field Alignment:

Serve as the corporate link to field representatives, ensuring seamless communication regarding product transitions, new product rollouts, and store‑level initiatives.

Store Walks & Audits:

Participate in regular store walks, and market visits to evaluate on‑shelf availability, brand presentation, competitive activity, and overall execution quality.

Store Execution & Field Collaboration:

Direct partnership with the Field Team and Space Planner (participating store walks, POG execution, and in‑store strategy).

Commercial Negotiations & Financial Performance

Account Negotiations:

Actively participate in and lead account‑level negotiations covering pricing structures, program agreements, promotional funding, allowances, and contract terms.

Financial Delivery:

Ensure the delivery and achievement of monthly and annual financial commitments, driving top‑line revenue, gross margin, profitability, and positive GTN (Gross‑to‑Net) performance.

Product Transitions & Line Reviews:

Manage new product development (NPD) rollouts, online catalog expansions, and product phase‑in/phase‑out transitions; assist in the preparation, analytics, and presentation of category line reviews.

Data Analytics, Reporting & Cross‑Functional Alignment

Business Analytics & Reporting:

Provide comprehensive reporting to HomeDepot.com, Pro, and internal stakeholders covering POS sell‑through trends, SKU‑level performance, margin health, promotion ROI, and key financial metrics.

Cross‑Functional Coordination:

Collaborate internally across Product Management, Channel Marketing, Finance, Supply Chain, and Operations to ensure complete alignment on business objectives and customer execution.

What You Need to Succeed:

Education:

Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Finance, or a related discipline.

Experience:

3–5+ years of account management, retail sales, or commercial e‑commerce experience. Demonstrated experience managing B2B or B2C product catalogs across multiple categories in an e‑commerce or home improvement retail environment. Experience partnering with The Home Depot (HomeDepot.com, Quote Center, or Store Merchandising) is strongly preferred.

Store & Field Execution Acumen:

Familiarity with retail store operations, merchandising resets, and working collaboratively with field sales/merchandising teams.

Analytical Skills:

Advanced data/analytical capability and Excel proficiency; skilled in extracting data from multiple portals/sources to discern trends, identify risks, and deliver actionable insights.

Core Competencies:

Communication & Relationship Building:

Strong oral, written, and presentation skills with the ability to influence both internal teams and external retail merchants.

Project Management & Organization:

Exceptional ability to manage multiple deadlines, prioritize competing demands, and coordinate cross‑functional project deliverables without direct supervisory authority.

Customer Orientation:

Solution‑focused mindset with a dedication to exceeding customer expectations and resolving complex account challenges.

Location & Travel:

Located in Atlanta, GA (preferred) or Remote residing in the Eastern or Central US Time Zones. Ability to travel 10% – 15% for customer meetings, store walks, and internal planning sessions. Travel would be higher if not local to the Atlanta, GA area.

Candidates must living within the Atlanta, GA area or within Eastern or Central Time Zones.

Why Work for Us?

Allegion