National Account Manager- The Home Depot

Allegion; Georgia; Hybrid; USD 118,000 - 140,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Unlimited Paid Time Off

401K with company match

Health Savings Accounts

Flexible Spending Accounts

Disability Insurance

Life Insurance

Tuition Reimbursement

Wellness program

Perks at Work discounts

Job summary

Allegion seeks a National Account Manager for The Home Depot, driving account strategy, revenue growth, and merchant relationships across HomeDepot.com and Pro channels. You will lead commercial negotiations, PLRs, and promotional roadmaps, partnering with Field Teams to ensure flawless in-store execution and compliance.

Qualified candidates must be authorized to work in the United States and sponsorship is not provided.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Finance, or related discipline.
• 3–5+ years of account management, retail sales, or commercial e-commerce experience.
• Experience with The Home Depot channels is strongly preferred.

Responsibilities

• Account Strategy & Customer Relationship Management: manage HomeDepot.com and Pro channels, negotiate and plan promotions.
• Store Execution & Field Collaboration: support in-store merchandising, bay integrity, and POS execution.
• Commercial Negotiations & Financial Performance: lead pricing, promotional funding, and contract terms.
• Data Analytics, Reporting & Cross-Functional Alignment: provide POS trends, SKU performance, and margin analytics.

Skills

Account management

Retail sales

E-commerce

Data analytics

Cross-functional collaboration

Negotiation

Education

Bachelor's degree in Business or related field

Tools

Excel

Job description

National Account Manager – The Home Depot

As the National Account Manager – The Home Depot, you will drive commercial strategy, revenue growth, and merchant relationships across both HomeDepot.com and the expanding Pro channel. You will lead high-impact commercial negotiations, Product Line Reviews (PLRs), and promotional roadmaps while partnering directly with Field Teams and Space Planners to ensure flawless in-store execution, POG compliance, and bay integrity. Leveraging POS data analytics and close cross-functional alignment across Supply Chain, Marketing, and Product Management, you will consistently deliver on top-line sales, margin targets, and operational excellence.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do

Account Strategy & Customer Relationship Management

Point of Contact: Serve as a key contact for HomeDepot.com and Pro; meet regularly with HomeDepot.com and Pro Merchants, and Brand Advocate via Microsoft Teams, phone, and in-person meetings.

Strategic Business Planning: Develop, execute, and monitor annual business plans and tactical initiatives (such as promotional calendars, pricing strategies, new product introductions, and online catalog management); provide strategic input, feedback, and recommendations to the Director of Sales to help build annual operating plans. Strategic business planning across both THD.com and Pro.

Customer Needs & Upselling: Continuously evaluate customer needs, propose high-impact solutions, and identify cross-selling and upselling opportunities across product categories.

Governance & Operations: Ensure high customer satisfaction by resolving operational issues; oversee and execute actions related to disputes, customer returns, fines, deductions, and vendor compliance.

Pro Channel Expansion: Expanded Quote Center oversight to align with THD’s broader push into Pro.

PLR Strategy: Strategic development, planning, and setup for Product Line Reviews (PLR).

Store Execution & Field Team Collaboration

In-Store Merchandising & Execution: Partner with the Field Team and Channel Marketing to support store execution, resets, bay merchandising integrity, off-shelf placements, and promotional event rollouts.

Field Alignment: Serve as the corporate link to field representatives, ensuring seamless communication regarding product transitions, new product rollouts, and store-level initiatives.

Store Walks & Audits: Participate in regular store walks, and market visits to evaluate on-shelf availability, brand presentation, competitive activity, and overall execution quality.

Store Execution & Field Collaboration: Direct partnership with the Field Team and Space Planner (participating store walks, POG execution, and in-store strategy).

Commercial Negotiations & Financial Performance

Account Negotiations: Actively participate in and lead account-level negotiations covering pricing structures, program agreements, promotional funding, allowances, and contract terms.

Financial Delivery: Ensure the delivery and achievement of monthly and annual financial commitments, driving top-line revenue, gross margin, profitability, and positive GTN (Gross-to-Net) performance.

Product Transitions & Line Reviews: Manage new product development (NPD) rollouts, online catalog expansions, and product phase-in/phase-out transitions; assist in the preparation, analytics, and presentation of category line reviews.

Data Analytics, Reporting & Cross-Functional Alignment

Business Analytics & Reporting: Provide comprehensive reporting to HomeDepot.com, Pro, and internal stakeholders covering POS sell-through trends, SKU-level performance, margin health, promotion ROI, and key financial metrics.

Cross-Functional Coordination: Collaborate internally across Product Management, Channel Marketing, Finance, Supply Chain, and Operations to ensure complete alignment on business objectives and customer execution.

What You Need to Succeed

Education: Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Finance, or a related discipline.

Experience: 3–5+ years of account management, retail sales, or commercial e-commerce experience. Demonstrated experience managing B2B or B2C product catalogs across multiple categories in an e-commerce or home improvement retail environment. Experience partnering with The Home Depot (HomeDepot.com, Quote Center, or Store Merchandising) is strongly preferred.

Store & Field Execution Acumen: Familiarity with retail store operations, merchandising resets, and working collaboratively with field sales/merchandising teams.

Analytical Skills: Advanced data/analytical capability and Excel proficiency; skilled in extracting data from multiple portals/sources to discern trends, identify risks, and deliver actionable insights.

Core Competencies: Communication & Relationship Building: Strong oral, written, and presentation skills with the ability to influence both internal teams and external retail merchants. Project Management & Organization: Exceptional ability to manage multiple deadlines, prioritize competing demands, and coordinate cross-functional project deliverables without direct supervisory authority. Customer Orientation: Solution-focused mindset with a dedication to exceeding customer expectations and resolving complex account challenges.

Location & Travel

Located in Atlanta, GA (preferred) or Remote residing in the Eastern or Central US Time Zones. Ability to travel 10% – 15% for customer meetings, store walks, and internal planning sessions. Travel would be higher if not local to the Atlanta, GA area. Candidates must living within the Atlanta, GA area or within Eastern or Central Time Zones.

Why Work for Us?

Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, "this is your business, run with it". You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You’ll Get from Us

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”
• Unlimited Paid Time Off
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
• Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
• Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement
• Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Compensation

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $118,000 – $140,200. The actual compensation will be determined based on experience and other factors permitted by law. Bonus Eligible: Yes

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.