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Located in Atlanta, GA, Allegion is seeking a National Account Manager to drive commercial strategy, revenue growth, and merchant relationships across HomeDepot.com and Pro channels. You will lead negotiations, PLRs, and promotional roadmaps while collaborating with Field Teams and Space Planners to ensure flawless in-store execution and bay integrity.
Qualified candidates will have 3–5+ years in account management or related fields and a Bachelor’s degree in a relevant discipline; strong Excel
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.
As the National Account Manager – The Home Depot, you will drive commercial strategy, revenue growth, and merchant relationships across both HomeDepot.com and the expanding Pro channel. You will lead high-impact commercial negotiations, Product Line Reviews (PLRs), and promotional roadmaps while partnering directly with Field Teams and Space Planners to ensure flawless in-store execution, POG compliance, and bay integrity. Leveraging POS data analytics and close cross‑functional alignment across Supply Chain, Marketing, and Product Management, you will consistently deliver on top‑line sales, margin targets, and operational excellence.
Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H‑1B, TN, etc.) for this employment position.
Serve as a key contact for HomeDepot.com and Pro; meet regularly with HomeDepot.com and Pro Merchants, and Brand Advocate via Microsoft Teams, phone, and in‑person meetings.
Develop, execute, and monitor annual business plans and tactical initiatives (such as promotional calendars, pricing strategies, new product introductions, and online catalog management); provide strategic input, feedback, and recommendations to the Director of Sales to help build annual operating plans. Strategic business planning across both THD.com and Pro.
Continuously evaluate customer needs, propose high‑impact solutions, and identify cross‑selling and upselling opportunities across product categories.
Ensure high customer satisfaction by resolving operational issues; oversee and execute actions related to disputes, customer returns, fines, deductions, and vendor compliance.
Expanded Quote Center oversight to align with THD’s broader push into Pro.
Strategic development, planning, and setup for Product Line Reviews (PLR).
In‑Store Merchandising & Execution: Partner with the Field Team and Channel Marketing to support store execution, resets, bay merchandising integrity, off‑shelf placements, and promotional event rollouts.
Serve as the corporate link to field representatives, ensuring seamless communication regarding product transitions, new product rollouts, and store‑level initiatives.
Participate in regular store walks, and market visits to evaluate on‑shelf availability, brand presentation, competitive activity, and overall execution quality.
Direct partnership with the Field Team and Space Planner (participating store walks, POG execution, and in‑store strategy).
Account Negotiations: Actively participate in and lead account‑level negotiations covering pricing structures, program agreements, promotional funding, allowances, and contract terms.
Ensure the delivery and achievement of monthly and annual financial commitments, driving top‑line revenue, gross margin, profitability, and positive GTN (Gross‑to‑Net) performance.
Manage new product development (NPD) rollouts, online catalog expansions, and product phase‑in/phase‑out transitions; assist in the preparation, analytics, and presentation of category line reviews.
Business Analytics & Reporting: Provide comprehensive reporting to HomeDepot.com, Pro, and internal stakeholders covering POS sell‑through trends, SKU‑level performance, margin health, promotion ROI, and key financial metrics.
Collaborate internally across Product Management, Channel Marketing, Finance, Supply Chain, and Operations to ensure complete alignment on business objectives and customer execution.
Education: Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Finance, or a related discipline.
Experience: 3–5+ years of account management, retail sales, or commercial e‑commerce experience. Demonstrated experience managing B2B or B2C product catalogs across multiple categories in an e‑commerce or home improvement retail environment. Experience partnering with The Home Depot (HomeDepot.com, Quote Center, or Store Merchandising) is strongly preferred.
Store & Field Execution Acumen: Familiarity with retail store operations, merchandising resets, and working collaboratively with field sales/merchandising teams.
Analytical Skills: Advanced data/analytical capability and Excel proficiency; skilled in extracting data from multiple portals/sources to discern trends, identify risks, and deliver actionable insights.
Core Competencies: Communication & Relationship Building: Strong oral, written, and presentation skills with the ability to influence both internal teams and external retail merchants.
Project Management & Organization: Exceptional ability to manage multiple deadlines, prioritize competing demands, and coordinate cross‑functional project deliverables without direct supervisory authority.
Customer Orientation: Solution‑focused mindset with a dedication to exceeding customer expectations and resolving complex account challenges.
Located in Atlanta, GA (preferred) or Remote residing in the Eastern or Central US Time Zones. Ability to travel 10% – 15% for customer meetings, store walks, and internal planning sessions. Travel would be higher if not local to the Atlanta, GA area. Candidates must living within the Atlanta, GA area or within Eastern or Central Time Zones.
Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work‑life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award‑winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths‑based development, and unlocking human potential.
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.