National Account Manager - Military/Vend/OCS

Vistar; Englewood (CO); On-site; USD 75,000 - 125,000; Full time

Job summary

Vistar in the United States is seeking a Manager of National Accounts to lead our Military/Vend/OCS segment. You will manage customer relationships, act as liaison between customer and company, and coordinate with purchasing, information services, and accounting to keep operations smooth.

The ideal candidate has 4–6 years of national or strategic account experience, a history of retaining and growing key accounts, and the ability to travel about 40%.

Qualifications

• High School Diploma or Equivalent.
• 4-6 years managing national or strategic accounts.
• Experience developing multi-year growth plans.
• History of retaining and growing key accounts.
• Ability to travel approximately 40%.

Responsibilities

• Manage customer relationships by developing regular communications with key customer personnel and respond promptly to complaints.
• Act as liaison between customer and company to work out details regarding services, products and problems.
• Attend customer functions, industry retreats, etc. to secure positive relations with customers.
• Communicate and coordinate as the primary channel of communication between headquarters and purchasing, information services, and accounting departments.
• Promote customer profitability by working with account managers to retain and grow accounts and maintain profitability, including inventory and receivable considerations.
• Inventory management by coordinating with brokers and supplier reps to meet customer needs and ensure timely orders.
• Work cross-functionally within Vistar to coordinate product changes, requirements, etc. with purchasing and operations to avoid dead stock and stockouts.
• Performs other duties as assigned.

Skills

Account management

Strategic planning

Relationship building

Travel readiness

Education

High School Diploma or Equivalent

Job description

Job Description

The Manager of National Accounts will perform the following duties in our Military/Vend/OCS segment:

• Manage customer relationships by developing regular communications with key customer personnel. Respond promptly to all complaints from customer and follow up to ensure problem resolution.
• Act as liaison between customer and company to work out details regarding services, products and problems.
• Attend customer functions, industry retreats, etc. in an effort to secure positive relations with customer.
• Communicate and coordinate as the primary channel of communication between headquarters and purchasing, information services, and accounting departments.
• Promote customer profitability by working with account managers to retain and grow accounts and maintain profitability. This may include, but is not limited to managing dead and slow inventory, accounts receivable/deposits, unrealistic service requests and balanced loads, etc.
• Inventory management by working with brokers and supplier reps to keep up with customer's needs. Work with purchasing to ensure products needed to serve multi-unit customers are ordered timely.
• Work cross-functionally within Vistar to coordinate product changes, requirements, etc. with purchasing and operations. Work closely with purchasing and operations to achieve goals of no dead stock, damaged goods, or out of stock items. Respond to problems with inventory as needed.
• Performs other duties as assigned

Job Description

The Manager of National Accounts will perform the following duties in our Military/Vend/OCS segment:

• Manage customer relationships by developing regular communications with key customer personnel. Respond promptly to all complaints from customer and follow up to ensure problem resolution.
• Act as liaison between customer and company to work out details regarding services, products and problems.
• Attend customer functions, industry retreats, etc. in an effort to secure positive relations with customer.
• Communicate and coordinate as the primary channel of communication between headquarters and purchasing, information services, and accounting departments.
• Promote customer profitability by working with account managers to retain and grow accounts and maintain profitability. This may include, but is not limited to managing dead and slow inventory, accounts receivable/deposits, unrealistic service requests and balanced loads, etc.
• Inventory management by working with brokers and supplier reps to keep up with customer's needs. Work with purchasing to ensure products needed to serve multi-unit customers are ordered timely.
• Work cross-functionally within Vistar to coordinate product changes, requirements, etc. with purchasing and operations. Work closely with purchasing and operations to achieve goals of no dead stock, damaged goods, or out of stock items. Respond to problems with inventory as needed.
• Performs other duties as assigned

We are open to candidates in large metro areas with channel experience.

Required Qualifications

• High School Diploma or Equivalent
• 4-6 years managing national or strategic accounts
• Experience developing multi-year growth plans
• History of retaining and growing key accounts
• Ability to travel approximately 40%

Compensation

$75,000 - $125,000 base salary + 30% annual incentive potential