National Account Manager - Design & Manufacturing

Arcadia, Inc.; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Arcadia Products LLC in Phoenix, AZ is seeking an Account Manager to act as the primary liaison with major clients, managing national accounts with a focus on California. The role requires steering design-driven projects from concept to delivery, coordinating cross-functional teams while maintaining exceptional client service.

You will guide clients through complex projects, identify growth opportunities, and support partnerships that align with Arcadia’s craftsmanship and manufacturing

Qualifications

• Bachelor’s degree or higher in a relevant field.
• 3+ years of account management or sales experience in manufacturing, construction, architectural products, or related industries.
• Proven success managing large or national accounts with measurable growth.
• Strong understanding of account development, inside sales, and project-based client engagement.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Manage and grow key customer accounts by understanding design, engineering, and project requirements and delivering tailored solutions.
• Develop strategic account plans that support long-term partnerships and align with Arcadia’s capabilities.
• Identify new business opportunities within existing accounts and expand Arcadia’s presence in national and regional markets.
• Collaborate with internal teams—engineering, design, production, logistics, and project management—to ensure seamless execution and client satisfaction.
• Maintain strong client relationships through regular communication, project reviews, presentations, and on-site visits.
• Monitor industry trends and competitive activity to inform account strategies.
• Prepare and present sales forecasts, project updates, and account performance reports to senior leadership.

Skills

Account management

Sales experience

Communication

Negotiation

Interpersonal skills

Education

Bachelor’s degree in Business, Marketing, Architecture, Engineering, or related field

Tools

CRM systems

Sales analytics tools

Job description

Arcadia Products LLC in Phoenix, AZ is seeking an Account Manager to act as the primary liaison with major clients, managing national accounts with a focus on California. The role requires steering design-driven projects from concept to delivery, coordinating cross-functional teams while maintaining exceptional client service.

You will guide clients through complex projects, identify growth opportunities, and support partnerships that align with Arcadia’s craftsmanship and manufacturing