National Account Manager

Lindt & Sprüngli (Canada), Inc; United States; Hybrid; USD 125,000 - 163,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

Ghirardelli, a premium chocolate brand, seeks a National Account Manager to drive sales budgets, distribute new items, and manage trade funds for assigned accounts across the country.

The role includes customer communication, forecasting, and MAPS objectives; travel up to 35% and hybrid/home-office options are possible. Candidates should have BA/BS and at least 5 years of direct selling experience.

Qualifications

• BA/BS degree or equivalent work experience.
• Minimum of 5 years of direct selling experience.
• Role may be based in a team sales office or home office.
• Travel on average 25% but up to 35%.

Responsibilities

• Manage and achieve sales controllables.
• Exceed MAPS objectives as outlined in customer game plan.
• Develop senior level customer relationships driving joint business planning.
• Lead cross-functional collaboration to implement customer initiatives.
• Prepare and present customer-facing presentations for in-store execution.
• Demonstrate strong negotiation skills and category management.

Skills

Sales experience

Negotiation

Category management

Relationship management

Presentation skills

Cross-functional collaboration

Leadership

Education

BA/BS Degree or equivalent

Job description

WHO WE ARE

At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli’s future.

Job Summary

A National Account Manager is responsible for achieving the sales budget, new item distribution targets, trade promotion budget, forecasting targets, expense management, and MAPS objectives for assigned accounts. This includes all customer communication, trade funds management, forecasting and accountability for volume, profit and in-store conditions.

This position may have multiple customers/HQ selling contacts and they maycall on a larger customer directly as the main point of contact. Sales volume can range from $10M to $30M.

• Manage and achieve sales controllables
• Exceed MAPS objectives as outlined in customer game plan
• Develop senior level customer relationships that drive joint business planning execution
• Being a leader within the company and collaborating cross functionally to create customer driven initiatives that achieve game plan goals
• Ability to prepare and present customer-facing presentations that drive Ghirardelli’s in-store execution
• Strong negotiation skills
• Demonstrate category management skillset that will drive customer partnerships and execution

Salary Range: $125,300 - 162,900

• BA/BS Degree or equivalent work experience
• Minimum of 5 years of direct selling experience
• This position may work out of a team sales office or home office
• Travel on average of 25% but up to 35%.
• Spends 60% of time at desk working at computer or phone.
• Spends 25% of time interacting with key customers for purpose of influencing business results.
• Spends 15% of time observing conditions in retail outlets, attending off-site sales meetings and performing other miscellaneous activities.
• Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing)
• Rare to Occasional ability to lift and carry up to 50 pounds
• Ability to travel to various locations across the country or local travel to meetings