National Account Division Champion, CA

Terracon; California; Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Terracon's California division seeks a National Account Division Champion who serves as the primary liaison for designated nationally focused accounts. You will partner with operations to oversee the client relationship, identify opportunities to expand services, and drive strategic initiatives to enhance client satisfaction and profitability.

You will collaborate with Division offices to grow national accounts, track performance, and travel monthly to meet clients, supporting Terracon's

Qualifications

• Bachelor's degree in business, civil engineering, earth sciences, construction management or related field with 8+ years of related experience.
• Experience in client relations and managing accounts with a national footprint in the A/E/C industry.
• Experience in marketing professional services and managing accounts in Terracon's strategic business sectors.

Responsabilités

• Act as the primary point of contact for designated nationally focused accounts across Terracon's California division.
• Partner with operations to oversee all aspects of the client relationship and identify opportunities to expand services.
• Lead strategy and collaboration across division offices to drive revenue growth and client satisfaction.
• Track and report on key KPIs and participate in division calls to capture opportunities for decentralized National Accounts.
• Travel monthly for client meetings and maintain strong relationships across offices.

Connaissances

Account management

National accounts

Strategic planning

Marketing professional services

Formation

Bachelor's degree in business, civil engineering, earth sciences, construction management or related field

Description du poste

As the National Account Division Champion, supporting Terracon's California division, you will act as the primary point of contact for designated nationally focused accounts, partnering with operations to oversee all aspects of the client relationship. This includes managing day-to-day needs, identifying opportunities to expand services, and driving strategic initiatives that enhance client satisfaction, strengthen long-term partnerships, and maximize revenue and profitability. You will work closely with all offices within the division, collaborating efforts to grow national accounts.

General Responsibilities

As the National Account Division Champion, supporting Terracon's California division, you will act as the primary point of contact for designated nationally focused accounts, partnering with operations to oversee all aspects of the client relationship. This includes managing day-to-day needs, identifying opportunities to expand services, and driving strategic initiatives that enhance client satisfaction, strengthen long-term partnerships, and maximize revenue and profitability. You will work closely with all offices within the division, collaborating efforts to grow national accounts.

Essential Roles And Responsibilities

• Partners with the Director of National Accounts (DNA), Associate Director of National Accounts (ADNA), and Senior Client Development Manager (SCDM) for the division to identify key target National Accounts each year that align with division plans, spotlight sector clients, and common goals.
• Leads a monthly sync call with the Director of National Accounts (DNA), Associate Director of National Accounts (ADNA), and Senior Client Development Manager (SCDM) to collaborate on strategy, action items, and results, measured with predetermined KPIs for the role.
• Supports the growth of National Account revenue in other divisions by working with other Divisional Champions (once established) and other National Account Managers (NAMs).
• Develops strategies and drives revenue for key National Accounts, with a focus decentralized accounts within the Division.
• Works with Division key contacts to drive growth for Pod teams.
• Assists Service Lines and Operations with resource identification and allocation on large projects within the Division.
• Has at least 1 active National Account and participates in the Operational NAM program.
• Track project financials.
• Participates in Division Client Development calls, initiative calls, Pod calls, and other leadership calls, to be the 'eyes and ears' of the on-goings of the Division to capture potential opportunities for decentralized National Accounts.
• Travels at least monthly for meetings with clients

Requirements

Requirements:

• Bachelor's degree in business, civil engineering, earth sciences, construction management or related field and a minimum of 8 years' related experience. Or, in lieu of a degree, a minimum of 12 years' related experience.
• Experience in client relations and managing accounts having a national footprint in the A/E/C industry.
• Experience in marketing professional services and managing accounts in Terracon's strategic business sectors.
• Valid driver's license with acceptable violation history may be required.

Preferred Certification

• PE, PG, CPSM, LEED AP or other professional designation
• Terracon Authorized Project Reviewer