Napa Winery Host: Reception, Tastings & Guest Experience

The Wonderful Company LLC; Napa (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Career Advancement Opportunities

Focused Learning and Development

Access to wellness programs

401k with match eligibility

Job summary

A luxury Napa Valley winery is seeking a Winery Reception & Host to welcome guests, manage reservations, and provide exceptional customer service. This full-time role involves facilitating wine tastings and supporting events, requiring a flexible schedule. Ideal candidates should possess strong communication skills and a background in customer service. Certifications in food handling are a plus. Competitive hourly pay ranges from $20 to $22.

Qualifications

• Previous experience in customer service, hospitality, or a related field is preferred.
• Strong organizational and time management skills are essential.
• RBS and Food Handler Certifications required or must complete independently.

Responsibilities

• Greet guests with a friendly demeanor and manage reservations.
• Facilitate wine tastings and promote sales of wine and merchandise.
• Support winery-hosted events, ensuring a positive atmosphere.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School diploma or equivalent

Tools

Reservation software

Basic office tools

Job description

A luxury Napa Valley winery is seeking a Winery Reception & Host to welcome guests, manage reservations, and provide exceptional customer service. This full-time role involves facilitating wine tastings and supporting events, requiring a flexible schedule. Ideal candidates should possess strong communication skills and a background in customer service. Certifications in food handling are a plus. Competitive hourly pay ranges from $20 to $22.